microsoft / botframework-sdk

Bot Framework provides the most comprehensive experience for building conversation applications.

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Skype bot responds with long delays

qatestolegmig opened this issue · comments

Version

Botframework 4.14.0 (latest)
Language: Node.js
Channel: Skype

Describe the bug

Starting on 26 Oct 2023 my skype bot started responding with long delays. Every stage (local, dev, rc, prod) is affected. To ensure this isn't connected to my codebase I just cloned folder with node.js echo bot sample and ran it - and the issue is still here. I tried to do this with different servers, with ngrok usage or without it - nothing helped. Usually delays are from 10 to 40 seconds, and they're very annoying for my clients.

To Reproduce

Steps to reproduce the behavior:

  1. Clone the official sample 02.echo-bot folder from this repository
  2. Add appId/appPassword of your skype bot registered in azure portal
  3. Run the app
  4. Type something to the bot

Actual behavior

Bot responds in 10+ seconds

Expected behavior

Bot responds in several seconds

Additional context

My bot is registered in Azure. I tried to move the bot's resource group to another region - it didn't help. I searched for open Azure incidents or outages but found nothing.
I don't know which support team is responsible for this issue, but it's happening for 5 days and I don't know what to do.
Please let me know if this issue is related to the botframework sdk or not.

If it is happening for sample 02, it is likely not SDK related.

  • Is the issue still occurring?
  • Does the issue happen if you test with locally running bot and ngrok? Or does it only reproduce with a deployed bot?
  • You could try and look at the Application Insights logging for your bot and see if you are able to confirm there. Additionally, you could look at times in ngrok as well to see if you could narrow down where the delay is happening.

Closing due to lack of response.