querySrv ENOTFOUND when using Mongo v4.0 connection strings

[thaddeus kuah]

Hi, when using a connection string for MongoDB v4.0 and up (not stated in docs for this package, but your index.js file seems to have parsing new URLs enabled so I assumed it would work?), I get the following error:

Error: querySrv ENOTFOUND _mongodb._tcp.thad.93xhb.mongodb.net                         
^[[90m    at QueryReqWrap.onresolve [as oncomplete] (node:dns:213:19)^[[39m {          
  errno: ^[[90mundefined^[[39m,                                                        
  code: ^[[32m'ENOTFOUND'^[[39m,                                                       
  syscall: ^[[32m'querySrv'^[[39m,                                                     
  hostname: ^[[32m'_mongodb._tcp.thad.93xhb.mongodb.net'^[[39m                         
}

Connection string:
mongodb+srv://tkkr:<password>@thad.93xhb.mongodb.net/<dbName>?retryWrites=true&w=majority

I've ensured that the password is correct.
Are the new connection URLs just not supported?

[Jitesh Dhakshinamoorthy]

mongodb+srv urls refer to mongodb cluster urls and they are supported, does it connect normally when directly using the MongoClient?

const { MongoClient } = require('mongodb')

const URL = ...
const client = new MongoClient(URL)
client.connect().then(() => console.log(client))

[thaddeus kuah]

mongodb+srv urls refer to mongodb cluster urls and they are supported, does it connect normally when directly using the MongoClient?

const { MongoClient } = require('mongodb')

const URL = ...
const client = new MongoClient(URL)
client.connect().then(() => console.log(client))

Weirdly, no. The same error occurs. What does this mean?

[Jitesh Dhakshinamoorthy]

dns errors or some internet error, the url seems to be correct.

[thaddeus kuah]

yea but the thing is I've whitelisted the IP in mongodb atlas, any other steps you think i should take to try to fix this?

[Jitesh Dhakshinamoorthy]

I think its an issue with your dns, maybe try a different one,
or goto the atlas dash and choose the older uri string with mongo:// instead of +srv one,
you should also consider allowing access from anywhere in atlas

[Jitesh Dhakshinamoorthy]

Since this issue is out of the scope of this package/repo I would recommend going to stack overflow or atlas forums to receive better support