Command syntax error on Ficora EPP create contact

[Marcos Tzuc Cén]

<epp xmlns="urn:ietf:params:xml:ns:epp-1.0">
    <command>
        <create>
            <contact:create xmlns:contact="urn:ietf:params:xml:ns:contact-1.0">
                <contact:id>1</contact:id>
                <contact:role>5</contact:role>
                <contact:type>1</contact:type>
                <contact:postalInfo type="loc">
                    <contact:firstname>John</contact:firstname>
                    <contact:lastname>Doe</contact:lastname>
                    <contact:name>HR</contact:name>
                    <contact:org>Company name<contact:org>
                    <contact:birthDate>2005-04-03T22:00:00.0Z</contact:birthDate>
                    <contact:identity>123423A123F</contact:identity>
                    <contact:registernumber>1234312-5</contact:registernumber>
                    <contact:addr>
                        <contact:street>123 Example Dr.</contact:street>
                        <contact:street>Suite 100</contact:street>
                        <contact:street>Suite 100</contact:street>
                        <contact:city>Dulles</contact:city>
                        <contact:sp>VA</contact:sp>
                        <contact:pc>20166-6503</contact:pc>
                        <contact:cc>US</contact:cc>
                    </contact:addr>
                </contact:postalInfo>
                <contact:voice x="1234">[phone]</contact:voice>
                <contact:fax>+04040as</contact:fax>
                <contact:email>[e-mail]</contact:email>
                <contact:legalemail>[e-mail]</contact:legalemail>
                <contact:disclose flag="0">
                    <contact:addr/>
                    <contact:email/>
                </contact:disclose>
            </contact:create>
        </create>
        <clTRID>ABC-12345</clTRID>
    </command>
</epp>

Command syntax error ABC-12345 dzhrhx5

[Marcos Tzuc Cén]

<?xml version="1.0" encoding="utf-8"?>
<epp xmlns:host="urn:ietf:params:xml:ns:host-1.0" xmlns:domain="urn:ietf:params:xml:ns:domain-1.0" xmlns:contact="urn:ietf:params:xml:ns:contact-1.0" xmlns:obj="urn:ietf:params:xml:ns:obj-1.0" xmlns="urn:ietf:params:xml:ns:epp-1.0">
  <response>
    <result code="2001">
      <msg>Command syntax error</msg>
    </result>
    <trID>
      <clTRID>ABC-12345</clTRID>
      <svTRID>dzhrhx5</svTRID>
    </trID>
  </response>
</epp>

[DECEiFER]

Creating a contact works for me on the latest version (running on PHP 8.1), but we're using it with .ie domains who use the Fury system by CIRA. I always get a 1000 successful response. So this is likely something to do with Ficora, so maybe debug it in steps to see what properties may be incorrect or missing. Otherwise the syntax looks fine to me. See my example below.

<?xml version="1.0" encoding="UTF-8"?>
<epp>
 <command>
   <create>
     <contact:create>
       <contact:id>ie-xxxxxxxxx</contact:id>
       <contact:postalInfo type="loc">
         <contact:name>Company name</contact:name>
         <contact:org>Company name</contact:org>
         <contact:addr>
           <contact:street>123 Example Dr.</contact:street>
           <contact:street>Suite 1000</contact:street>
           <contact:city>Dulles</contact:city>
           <contact:sp>VA</contact:sp>
           <contact:pc>20166-6503</contact:pc>
           <contact:cc>US</contact:cc>
         </contact:addr>
       </contact:postalInfo>
       <contact:voice>+358.401231234</contact:voice>
       <contact:email>[[e-mail]](mailto:[e-mail])</contact:email>
       <contact:authInfo>
         <contact:pw>xxxxxxxxxx</contact:pw>
       </contact:authInfo>
     </contact:create>
   </create>
   <extension>
     <fury:create xmlns:fury="urn:ietf:params:xml:ns:fury-2.0">
       <fury:properties>
         <fury:property>
           <fury:key>LANGUAGE</fury:key>
           <fury:value>EN</fury:value>
         </fury:property>
         <fury:property>
           <fury:key>IE_CONTACT_TYPE</fury:key>
           <fury:value>COM</fury:value>
         </fury:property>
         <fury:property>
           <fury:key>IE_CRO_NUMBER</fury:key>
           <fury:value>123456</fury:value>
         </fury:property>
       </fury:properties>
     </fury:create>
   </extension>
   <clTRID>xxxxxxxxxxxx</clTRID>
 </command>
</epp>

<?xml version="1.0" encoding="UTF-8"?>
<epp xmlns:host="urn:ietf:params:xml:ns:host-1.0" xmlns:fury="urn:ietf:params:xml:ns:fury-2.0" xmlns:rgp="urn:ietf:params:xml:ns:rgp-1.0" xmlns:idn="urn:ietf:params:xml:ns:idn-1.0" xmlns="urn:ietf:params:xml:ns:epp-1.0" xmlns:fee="urn:ietf:params:xml:ns:fee-0.11" xmlns:contact="urn:ietf:params:xml:ns:contact-1.0" xmlns:domain="urn:ietf:params:xml:ns:domain-1.0">
   <response>
       <result code="1000">
           <msg>Command completed successfully</msg>
       </result>
       <resData>
           <contact:creData>
               <contact:id>ie-xxxxxxxxx</contact:id>
               <contact:crDate>2022-10-10T14:59:09.396Z</contact:crDate>
           </contact:creData>
       </resData>
       <trID>
           <clTRID>xxxxxxxxxxxx</clTRID>
           <svTRID>CIRA-xxxxxxxxxxxx-xxxxxxxxxxxx</svTRID>
       </trID>
   </response>
</epp>

Another thing you can do is reach out to Ficora's API support/NOC team to ask them to check the logs at the date and time the request was sent for an exact reason. The .ie registry is very helpful in that regard.