Playback failed

Question

Playback failed

ibou95 opened this issue 6 years ago · comments

ibou95 commented 6 years ago

I have this error :
"One or more items failed to play. Check the log for more information abuot this message"

nickomaru commented 6 years ago

check log

ibou95 · Answer 1 · Fri Nov 16 2018 18:49:32 GMT+0800 (China Standard Time)

Give me the path please. Thanks Le ven. 16 nov. 2018 à 11:33, nickomaru <notifications@github.com> a écrit :

…

check log — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#90 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/Al_JMmT9ncPt_XXM6Xt8nxzsiowsCPW6ks5uvpRogaJpZM4YTvkC> .

Ivan Kokan · Answer 2 · Fri Nov 16 2018 18:51:23 GMT+0800 (China Standard Time)

Enable Debug logging (https://kodi.wiki/view/Log_file/Advanced#GUI_settings).
Enable Debug under add-on settings.
Make actions to get an error.
Locate the log file (https://kodi.wiki/view/Log_file/Advanced#Log_files).
Share it with us (https://kodi.wiki/view/Log_file/Advanced#So_what_do_I_do_with_this_thing.3F).

Also, very useful information is what platform you use, processor architecture etc.

joshjryan · Answer 3 · Wed Nov 28 2018 00:12:38 GMT+0800 (China Standard Time)

I don't know if I'm experiencing the same issue as the OP, but streaming also fails for me.
Logs: https://paste.kodi.tv/zaqidogoja
Fire TV Stick 4k

joshjryan · Answer 4 · Wed Nov 28 2018 08:48:16 GMT+0800 (China Standard Time)

My previous log was from Kodi 17.
I see the same issue with 18: https://paste.kodi.tv/acaqeqabac

Ivan Kokan · Answer 5 · Wed Nov 28 2018 09:56:30 GMT+0800 (China Standard Time)

@joshjryan Both logs refer to lines 96 and 310, but looking at the latest code (https://github.com/maxgalbu/xbmc.plugin.video.nba/blob/master/src/games.py) those lines should be 97 and 317. Have you made any local changes, and which?

joshjryan · Answer 6 · Wed Nov 28 2018 10:02:17 GMT+0800 (China Standard Time)

@ivankokan I have not made any changes. I used Install from Repository from within Kodi, and then set my League Pass credentials in the add-on settings. That's it.

Let me know if there is any other info that I can grab.

Ivan Kokan · Answer 7 · Wed Nov 28 2018 23:51:50 GMT+0800 (China Standard Time)

Hi @joshjryan, do not install through Kodi's repository (I'm not sure which version is that). Please try to uninstall it first, and then install with the latest build: https://github.com/maxgalbu/xbmc.plugin.video.nba/releases (April 10th).

joshjryan · Answer 8 · Wed Nov 28 2018 23:54:01 GMT+0800 (China Standard Time)

Thanks @ivankokan. Sorry for not realizing that Kodi's repo was stale.

I will try this build when I get home this evening.

joshjryan · Answer 9 · Thu Nov 29 2018 09:30:36 GMT+0800 (China Standard Time)

With that build I can't even list live games: https://paste.kodi.tv/xesomazeca

Ivan Kokan · Answer 10 · Thu Nov 29 2018 09:34:33 GMT+0800 (China Standard Time)

NBA TV error (not live games?) is present in the log - not sure whether it really works for awhile. Also, verify this: As of October 2017, in order to login correctly, you need to go into the addon settings and change your username with your account's email. (emphasized on the main page of this repository)

joshjryan · Answer 11 · Thu Nov 29 2018 09:37:17 GMT+0800 (China Standard Time)

This log is from both attempting to view NBA live and from trying to list the live games. Both error out (err 22).

And yes, I have provided my email address and password in the add-on settings.

Ivan Kokan · Answer 12 · Thu Nov 29 2018 09:40:41 GMT+0800 (China Standard Time)

Can you point out the part of the log where error for listing live games is present?

joshjryan · Answer 13 · Thu Nov 29 2018 09:43:49 GMT+0800 (China Standard Time)

I think it's line 342, but let me test again without trying nba live

joshjryan · Answer 14 · Thu Nov 29 2018 09:58:50 GMT+0800 (China Standard Time)

Fresh logs: https://paste.kodi.tv/tuveduquki
Looks like all we get is an error on GetDirectory?

Here is a video of the test https://drive.google.com/file/d/1LIJ1H-4nW1C4be0HlbSjCuUdi1cXrn3I/view?usp=drivesdk

Ivan Kokan · Answer 15 · Thu Nov 29 2018 10:02:42 GMT+0800 (China Standard Time)

Do you get the same as described here? Can you enable Debug logging (#90 (comment)), as the log suggests LOG_LEVEL_NORMAL?

joshjryan · Answer 16 · Thu Nov 29 2018 10:12:52 GMT+0800 (China Standard Time)

Debug logging: https://paste.kodi.tv/popeqebaze

Ivan Kokan · Answer 17 · Thu Nov 29 2018 10:15:53 GMT+0800 (China Standard Time)

Finally got those! You can overcome the issue temporarily, making this change in the code (modify it in the package you downloaded and installed with). I will try to resolve this error ASAP.

joshjryan · Answer 18 · Thu Nov 29 2018 12:10:58 GMT+0800 (China Standard Time)

For some reason when I re-zip the plugin after making that change, kodi fails when I try to install (says it can't read addon.xml). I'll mess with that tomorrow.

Would it be worth my time to make a Pull Request that simply adds a try/except to generateCombinedThumbnail, which just returns an empty string if the image generation fails?... Or do you have something better in mind?

Ivan Kokan · Answer 19 · Fri Nov 30 2018 02:31:43 GMT+0800 (China Standard Time)

It is better to uninstall the add-on first, restart Kodi and install with the newly zipped archive.

I checked everything much deeper today, the bug is definitely inside Python Image Library (PIL), which has been fixed and updated a lot meanwhile, but Kodi does not update it (uses old package bundle). So, the only way to resolve the issue is to add error handling (better than not having logos in general). I will take care of that tomorrow.

Ivan Kokan · Answer 20 · Fri Nov 30 2018 02:36:31 GMT+0800 (China Standard Time)

@joshjryan Anyway, this Issue thread was about something else from the beginning: failed play action. I will refer our discussion here on the other Issue thread where Error 22 was mentioned.

joshjryan · Answer 21 · Fri Nov 30 2018 02:38:08 GMT+0800 (China Standard Time)

Thanks @ivankokan. I should have moved my comments to the other issue once I started using the latest build.

Ivan Kokan · Answer 22 · Fri Nov 30 2018 19:05:14 GMT+0800 (China Standard Time)

OK, let me summarize the status here:

Still waiting for @ibou95's debug log.
Fire TV Stick & [Errno 22] Invalid argument issue debug log generated, discussion moved to #83.

Ivan Kokan · Answer 23 · Tue Jan 08 2019 23:10:15 GMT+0800 (China Standard Time)

Hi @ibou95, any updates?

Ivan Kokan · Answer 24 · Fri Dec 27 2019 09:10:08 GMT+0800 (China Standard Time)

Since there is no feedback from @ibou95, I guess that #92 resolves this.

ibou95 · Answer 25 · Fri Dec 27 2019 10:10:42 GMT+0800 (China Standard Time)

Hello Ivan, One question. Does the service works with an Indian league pass account ? Thanks

…

On Thu, Dec 26, 2019, 8:10 PM Ivan Kokan ***@***.***> wrote: Since there is no feedback from @ibou95 <https://github.com/ibou95>, I guess that #92 <#92> resolves this. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#90?email_source=notifications&email_token=AJP4SMUIKOOZIZCPMIVS56LQ2VIXBA5CNFSM4GCO7EBKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEHWK7AI#issuecomment-569159553>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AJP4SMWZHZRVZIOQYCGYYUDQ2VIXBANCNFSM4GCO7EBA> .

Ivan Kokan · Answer 26 · Fri Dec 27 2019 10:16:34 GMT+0800 (China Standard Time)

I do not know. Test it with the latest from my fork: https://github.com/ivankokan/xbmc.plugin.video.nba/archive/master.zip.

Kodi 18 is mandatory.

If some problems occur, please provide the Debug log.
#90 (comment)