Password reset not possible
CoriDiet opened this issue · comments
Topic clarification/correction request
Topic Link
A link to the topic that needs clarification or correction.
Description
What needs to be clarified or corrected in this topic?
Magento release version
Which Magento release(s) are affected by the content changes: 2.4, 2.3? Specify a patch release number, if applicable.
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Possible solutions
I need to reset password to be able to access back end again
Additional information
I don't remember the email address used for the account so I can't reset the password. Magento tells me too many password reset requests have been submitted. How can I know what the email address is without being able to log into the system?
Hi @CoriDiet. Thank you for your report.
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Hi @CoriDiet We suggest contacting Support for help with logging in. https://support.magento.com/hc/en-us/articles/360000913794-Adobe-Commerce-Help-Center-User-Guide. I will close this issue as it is not a docs issue.