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Unable to enter public keys in Braintree Configuration of Magento admin module

anithaMills opened this issue · comments

Bug report

Description

I am unable to enter public keys in Braintree Configuration of Magento admin module

Steps to reproduce

  1. Login to Magento admin
  2. Go to Stores -> Configuration -> Sales -> Payment methods
  3. Click Configure on Braintree
  4. There is no option to enter keys
  5. There is an error in Magento logs - report.ERROR: Braintree\Configuration::publicKey needs to be set. [] []

Expected result

There should not be any braintree related key requirement in magento logs.

Possible solutions

(OPTIONAL) What would a solution for this issue look like?

Magento release version

Which Magento release(s) are affected by the content changes: 2.4, 2.3? Specify a patch release number, if applicable.

Additional information

(OPTIONAL) What other information can you provide about this issue?

Hi @anithaMills. Thank you for your report.
To speed up processing of this issue, make sure that you provided sufficient information.

Add a comment to assign the issue: @magento I am working on this


Hi Anitha -- This is not a documentation issue, so I am closing this ticket. I'd like to suggest that you click the Report an Issue link in the footer of the Admin to research and report the problem. You will need to provide more information, such as whether you set up a Braintree sandbox account based on your public/private keys or based on your PayPal credentials. Thank you.