louislam / uptime-kuma

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Cloudflare sites cause ---Timeout of 48000ms exceeded

WesNz opened this issue · comments

commented

⚠️ Please verify that this question has NOT been raised before.

  • I checked and didn't find similar issue

🛡️ Security Policy

📝 Describe your problem

Websites using cloudflare for dns are causing lots of "Timeout of 48000ms exceeded" errors
: Failing: timeout of 48000ms exceeded | Interval: 60 seconds | Type: http | Down Count: 0 | Resend Interval: 0

I have followed the side note ( https://github.com/louislam/uptime-kuma-wiki/blob/master/Cloudflare-Side-Note.md )
Added the IP to Access rules.
Disabled "Browser Integrity Check"

📝 Error Message(s) or Log

No response

🐻 Uptime-Kuma Version

Version: 1.23.13 Frontend Version: 1.23.13

💻 Operating System and Arch

Docker

🌐 Browser

Brave

🖥️ Deployment Environment

  • Runtime:
  • Database: Yes
  • Filesystem used to store the database on:
  • number of monitors:

I have the same issue at this moment. Getting timeouts and getaddrinfo EAI_AGAIN notifications

@pieteru771 entirely different issue. Please search through the existing issues https://github.com/louislam/uptime-kuma/issues?q=is%3Aissue+EAI_AGAIN

TL;DR: Either your IP-config is borked, your DNS server is overwhealmed (enabled NSCD in the settings?) or a third issue. None of them are timeouts ^^

about the original timeout issue:
Could you try to reproduce this issue via curl and report what the response time is?
https://github.com/louislam/uptime-kuma/wiki/Troubleshooting

Also: is this consistently failing or just intermitently? (in the later case, this is cloudflares problem or networkign schenangans and you should increase the retreies from 0)

commented

@CommanderStorm

It a basic html site...seems common will websites using cloudflare with dns
Randomly fails often. I increased retires to 5....is that too low?

Down | 2024-05-17 05:25:46 | timeout by AbortSignal (48s)
  • Log

    2024-05-17T18:48:18+12:00 [MONITOR] WARN: Monitor #6 'Websites': Pending: Child inaccessible | Max retries: 5 | Retry: 0 | Retry Interval: 60 seconds | Type: group
    2024-05-17T19:10:28+12:00 [MONITOR] WARN: Monitor #20 'Aspergers.co.nz': Pending: timeout by AbortSignal (48s) | Max retries: 5 | Retry: 1 | Retry Interval: 60 seconds | Type: http
    2024-05-17T19:11:19+12:00 [MONITOR] WARN: Monitor #6 'Websites': Pending: Child inaccessible | Max retries: 5 | Retry: 0 | Retry Interval: 60 seconds | Type: group
    

  • root@uptime:/app# curl https://aspergers.co.nz

    <HTML>
    <HEAD>
    <TITLE>Jen Birch - Congratulations! It▒s Asperger Syndrome</TITLE>
    <meta name='Keywords' content="Asperger Syndrome, Autistic Spectrum Disorder, Autism, Jen Birch, Congratulations! It▒s Asperger Syndrome, Developmental Disorder, Social impairment, Diagnostic Criteria, book education, New Zealand">
    <meta name='Description' content="This website seeks to give basic information on Autistic Spectrum Disorder, with an emphasis on the higher-functioning types of Asperger▒s Syndrome and High-Functioning Autism. Checklists are included. To assist interested persons, I have also written a book on Asperger▒s Syndrome.">
    
    <LINK rel="stylesheet" type="text/css" href="style.css">
    <link rel="STYLESHEET" type="text/css" href="cm/cm.css">
    <script language="JavaScript1.2" src="cm/coolmenus4.js">
    /* Copyright (c) 2001 Thomas Brattli (webmaster@dhtmlcentral.com)
    DHTML coolMenus - Get it at coolmenus.dhtmlcentral.com
    Version 4.0_beta */
    </script>
    <STYLE TYPE="text/css">@import url('cm/ns4fix.css');</STYLE>
    <script language="Javascript" type="text/javascript" src="site.js"></script>
    </HEAD>
    <BODY class="home"><script type="text/javascript" language="JavaScript" src="cm/cm.js"></script>
    <center>
    <div align=center>
    <table border="0" cellspacing="0" cellpadding=0 width="760px">
      <tr>
        <td width="100%" class="banner">
            <table border="0" cellspacing="0" cellpadding=0 width="100%">
              <tr>
                <td class="publisher"><A HREF="http://www.jkp.com/" target="_blank"><IMG SRC="images/publisher.gif" ALT="Jessica Kingsley Publishers" BORDER="0" WIDTH="89px" HEIGHT="100px"></A></td>
                <td class="title"><img border="0" src="images/title.gif"></td>
                <td class="pic"><img border="0" src="images/bannerPic.jpg"></td>
              </tr>
            </table>
      </tr>
      <tr>
        <td width="100%" class="navContainer"><!-- nav is here -->&nbsp;</td>
      </tr>
      <tr>
        <td class="content"><p>It is now recognised that autism occurs in a variety of forms, e.g.
    High-Functioning Autism and Asperger▒s Syndrome (sometimes called Asperger▒s
    Disorder). Autism and related conditions can now be grouped under the term
    Autistic Spectrum Disorder (A.S.D.) They are relatively common, with Asperger▒s
    Syndrome occurring in one in every 300 persons.</p>
    <p>This website seeks to give basic information on Autistic Spectrum Disorder,
    with an emphasis on the higher-functioning types of Asperger▒s Syndrome and
    High-Functioning Autism. Checklists are included. To assist interested persons,
    I have also written a book on Asperger▒s Syndrome, (see book page). </p>
    <p>&nbsp;</p>
    </td>
      </tr>
      <tr>
        <td class="footer"><p>I can be contacted on Email: <a href="mailto:jenbirch@actrix.gen.nz">
    jenbirch@actrix.gen.nz</a> <br>
    or by post: Jen Birch, PO Box 17-426, Greenlane, Auckland, New Zealand. <br>
    I welcome messages and enquiries.</p>
    <p class=links><a href="index.shtml">Home</a> |
    <a href="whatIsAsperger.shtml">What is Asperger Syndrome?</a> |
    <a href="autismDevDisorder.shtml">Autism is a Developmental Disorder</a> |
    <a href="insightAutistic.shtml">Insight into an Autistic Spectrum Disorder</a><br>
    <a href="recReadings.shtml">Recommended Readings</a> |
    <a href="whereToObtain.shtml">Where to Obtain this Book</a> |
    <a href="contact.shtml">Contact Jen</a> | <a href="links.shtml">Links</a></p></td>
      </tr>
    </table>
    </div>
    </center>
    </BODY>
    </HTML>

  • root@uptime:/app# ping aspergers.co.nz

    PING aspergers.co.nz (45.77.232.238) 56(84) bytes of data.
    64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=1 ttl=45 time=318 ms
    64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=2 ttl=45 time=320 ms
    64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=3 ttl=45 time=321 ms
    64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=4 ttl=45 time=313 ms
    64 bytes from 45.77.232.238.vultrusercontent.com (45.77.232.238): icmp_seq=5 ttl=45 time=322 ms
    ^C
    --- aspergers.co.nz ping statistics ---
    6 packets transmitted, 5 received, 16.6667% packet loss, time 5ms
    rtt min/avg/max/mdev = 312.758/318.881/322.416/3.534 ms
    root@uptime:/app#
    

Can't reproduce the issue on demo.kuma.pet
image

I think it might be relateed to either

  • cloudflare dermining that this request should be blocked
  • wrong network configuration

Given that basic curl works, I think it might be the first.
=> Could you report a hunch i have from inside your contianer?

time curl -v https://aspergers.co.nz

=> For Cloudflare could you please double-check that there has not been a typo somewhere by re-copy pasing all fields?