Driver store explorer incorrectly chooses newest ntprint driver when selecting old drivers

Question

Driver store explorer incorrectly chooses newest ntprint driver when selecting old drivers

Bamajon1974 opened this issue 2 years ago · comments

Bamajon1974 commented 2 years ago

Driver Store Explorer version 11.92.0

When Selecting Old Drivers(s): Driver Store Explorer incorrectly chooses latest version of ntprint.inf (v906) as opposed to older version of driver (v1806). Please see attached screenshot. Can this issue be fixed please?

Thanks!

Teddy Z · Answer 1 · Wed Mar 08 2023 15:30:01 GMT+0800 (China Standard Time)

How do you determine which one is newer? They both have the same date, and 1806 has a higher version number.

Bamajon1974 · Answer 2 · Sun Mar 12 2023 02:44:37 GMT+0800 (China Standard Time)

In the Printers section, there are two ntprint.inf files. One is v10.0.19041.906 and the other is 10.0.19041.1806. Both have the same date. Select Old Drivers button selects the newer file but neither can be forcefully deleted. Perhaps both are needed by the OS?

I am running Win10 Education, v22H2.

Thanks!

MELERIX · Answer 3 · Wed Mar 15 2023 03:31:17 GMT+0800 (China Standard Time)

10.0.19041.906 is the older version.

Bamajon1974 · Answer 4 · Thu Mar 30 2023 08:28:00 GMT+0800 (China Standard Time)

Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

MELERIX · Answer 5 · Thu Mar 30 2023 08:29:46 GMT+0800 (China Standard Time)

Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

try in Windows safe mode.

Bamajon1974 · Answer 6 · Sun Apr 02 2023 01:01:16 GMT+0800 (China Standard Time)

Still won't remove when booting into safe mode. I did check and that ntprint.inf file in C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_x86_c62e9f8067f98247 directory has SYSTEM owner and standard admin privileges won't remove. I am wondering if I should just leave this file alone and just keep the older file?