iOS: Can't see remote participant camera feed (chrome) #1094

Question

iOS: Can't see remote participant camera feed (chrome) #1094

AurimasG12 opened this issue 5 months ago · comments

AurimasG12 commented 5 months ago

Describe the bug

I should see remote participant camera feed, but at the moment - remote participant camera feed is muted.

Reproduction

Open https://meet.livekit.io/ with computer
Create room with enabled end to end encryption
Join room
Pick up iphone <= 13 or simulator (browserstack) and choose iOS version 15 and open chrome
Try to join same room as in computer (copy link first from after second step, do not forget to include password)
Accept permissions

I used real Iphone 8 with iOs 16.7. Also reproduced this case with Iphone iOs 15 simulator in browserstack.

Logs

No response

System Info

Iphone 8 with iOs 16.7.
Iphone 13 simulator with iOs 15

Browser: chrome

Severity

blocking all usage of LiveKit

Additional Information

No response

David Zhao · Answer 1 · Mon Apr 01 2024 13:32:41 GMT+0800 (China Standard Time)

To be clear, you are only able to reproduce the issue with:

iPhone 13
iOS 15
E2EE enabled
Using Chrome on iPhone
?

I've tested with iOS 17 on iPhone 15 and it works as expected. It'll be helpful if you can confirm the first version that does work for you.

AurimasG12 · Answer 2 · Tue Apr 02 2024 15:53:02 GMT+0800 (China Standard Time)

To be clear, you are only able to reproduce the issue with:

iPhone 13

iOS 15

E2EE enabled

Using Chrome on iPhone
?

I've tested with iOS 17 on iPhone 15 and it works as expected. It'll be helpful if you can confirm the first version that does work for you.

iphone 13 with iOS 17 works fine. Looks like iOS < 17 does not work

Arnas Pecelis · Answer 3 · Tue Apr 02 2024 16:32:35 GMT+0800 (China Standard Time)

Reproducing also. Using https://meet.livekit.io

lukasIO · Answer 4 · Fri Apr 05 2024 19:58:19 GMT+0800 (China Standard Time)

did some tests with browserstack:

Chrome, iOS 16: works
Chrome, iOS 17: works
Chrome, iOS 15: websocket connection doesn't establish/fails with error code 1006

As it seems you're able to get the websocket connection to work with iOS 15 (not sure why this is failing for me on browserstack), could you pull and post the client logs you get on both the iOS and desktop device?

David Zhao · Answer 5 · Sun Apr 07 2024 02:03:06 GMT+0800 (China Standard Time)

End to end encryption uses RTCRtpScriptTransform and requires Safari 15.4+. I don't think iOS 15 ships with that version of Safari.

AurimasG12 · Answer 6 · Mon Apr 08 2024 15:35:30 GMT+0800 (China Standard Time)

did some tests with browserstack:

Chrome, iOS 16: works

Chrome, iOS 17: works

Chrome, iOS 15: websocket connection doesn't establish/fails with error code 1006

As it seems you're able to get the websocket connection to work with iOS 15 (not sure why this is failing for me on browserstack), could you pull and post the client logs you get on both the iOS and desktop device?

I cannot reproduce anymore in meet.livekit.io with iOS 16, but can reproduce in my project.
I've checked the server logs and found publish time out error:

David Zhao · Answer 7 · Tue Apr 23 2024 14:20:38 GMT+0800 (China Standard Time)

closing since this is a known issue with iOS 15