4. Admin panel

[Bhanu Pratap Singh]

Create following setting

• Email
• Agent
• Department
• Team
• Helptopic
• Ticket Type - Rename to chat type
• Logs
• Queues
• Diagnostics
• Business Hours
• Setting System
• Setting Company
• Social Login
• Language
• Cron
• Security
• System backup
• File System
• Web Sockets
• Webhook
• reCAPTCHA
• Login Log Settings
• API
• Debugging Options
• Queue Monitor

Don't worry at this stage if we will use all these functionality in chat or not. Chances are we might not use all the features in Chat in the early stages.

If some functionality is very cumbersome and difficult to import, we can even skip it at this stage.

Copy the above from Faveo Helpdesk

Other Details:

• All labels to be coming from language file
• Unit test cases to be written
• Improve the existing code wherever required

[Bhanu Pratap Singh]

Build only below at stage 1

• Email
• Agent
• Department
• Team
• Helptopic
• Ticket Type - Rename to chat type
• Business Hours
• Setting System
• Setting Company
• Security
• File System
• Web Sockets
• reCAPTCHA