Ticket time issue
Dhayanan opened this issue · comments
1.Login as an agent >>Inbox tickets page When I drag my mouse over the subject name, it’s not showing ticket details shown in the support center image. And pagination is breaking.
2.Login as agent or admin My ticket reply page alert message is wrongly showing
3.Login as Client >> On the My Tickets page, while viewing the last activity, that time is showing differently.
Hello ladybirdweb/faveo-helpdeskThank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.Ticket ID: AAAA-0000-0003 You can check the status of or update this ticket online at: https://localhost/faveo-helpdesk/public/check_ticket/eyJpdiI6IkdOWmhXWi94SVRBVysxZkRab1pTQlE9PSIsInZhbHVlIjoiQkNEQnEzRTZHRVBxL0N5MzNLdGdkUT09IiwibWFjIjoiMDUyZWRkYTMxYWRjYTVkYjc2YmUzY2MwNjg3NWM2ZThlYzBjMmZhOWNhYjdjMTk0Yzc5NmEyY2E0YTQ0MDBmOCIsInRhZyI6IiJ9
---Reply above this line--- Hello ***@***.***,A reply been made to ticket AAAA-0000-0003FromName: NaveenrajE-mail: ***@***.*** Hello Naveenraj,New ticket AAAA-0000-0003created FromName: ladybirdweb/faveo-helpdesk E-mail: ***@***.***
Closed #8213 as completed via #8219.
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were assigned.Message ID: ***@***.***>
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{
***@***.***": "http://schema.org",
***@***.***": "EmailMessage",
"potentialAction": {
***@***.***": "ViewAction",
"target": "#8213 (comment)",
"url": "#8213 (comment)",
"name": "View Issue"
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"description": "View this Issue on GitHub",
"publisher": {
***@***.***": "Organization",
"name": "GitHub",
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]Kind Regards, Support Center
Kind Regards, Support Center