ladybirdweb / faveo-helpdesk

Faveo Open source ticketing system build on Laravel framework

Home Page:https://www.faveohelpdesk.com/online-demo/

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invalid remote specification

Ank164 opened this issue · comments

commented
  • Faveo Version : 1.11.0
  • PHP version : 7.2.34
  • Database Driver & Version :
  • Server specification :

Description:

can not get imap connection to mail server. Can not use ssl/tls due to self signed cert. When using STARTTLS I get the following error: Can't open mailbox {mail.domain.com:143/starttls/novalidate-cert}: invalid remote specification

Mail server log seems to show that the username is being sent as faveo@domain.com even though I have the username field set to just 'faveo'

Aug 09 12:15:37 imap-login: Info: Login: user=, method=PLAIN, rip=10.101.0.69, lip=192.168.101.150, mpid=18660, TLS, session=
Aug 09 12:15:37 imap(faveo): Info: Disconnected: Logged out in=38 out=781
Aug 09 12:15:37 auth: Info: ldap(faveo@domain.com,10.101.0.69,): unknown user
Aug 09 12:15:39 imap-login: Info: Aborted login (auth failed, 1 attempts in 2 secs): user=faveo@domain.com, method=PLAIN, rip=10.101.0.69, lip=192.168.101.150, TLS, session=

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