Implement Reward Points System

[YuJun Oh]

Description:

To foster customer loyalty and engagement, we're planning to introduce a Reward Points System on our platform. This system will allow users to earn points based on their purchases, interactions, or promotional activities, which can then be redeemed for discounts, special offers, or exclusive content. The implementation must be secure, scalable, and seamlessly integrated with our existing e-commerce and user management systems.

Objectives:

• Enhance Customer Loyalty: Encourage repeat business and deepen user engagement by rewarding customers for their activities on the platform.
• Scalability: Design the system to easily accommodate future expansions, such as additional ways to earn or spend points.
• Integration: Ensure smooth integration with existing systems, including user accounts, product catalogs, and checkout processes.

Required Changes:

• Point Earning Mechanism: Develop a robust mechanism for awarding points to users based on predefined criteria (e.g., amount spent, registration, referrals).
• Point Redemption Process: Implement a process for users to redeem their points during the checkout process or in exchange for other benefits.
• User Interface: Create intuitive UI components for displaying point balances, earning history, and redemption options to users.
  Admin Tools: Provide tools for administrators to manage the points system, including setting point values, adjusting user balances, and generating reports.
• Security and Fraud Prevention: Implement measures to prevent abuse of the points system, such as detecting and mitigating fraudulent activities.

Acceptance Criteria:

• Users can earn reward points according to the established rules and criteria.
• Users can view their point balance, history of earned and spent points, and available redemption options through a user-friendly - interface.
• The points system is fully integrated with the existing checkout process, allowing users to redeem points for discounts or other benefits.
• Administrators can easily manage the points system and obtain insights through reporting tools.
• The system has robust security measures in place to prevent fraud and abuse.