Mac OS 10.6.8 Firewire 800

Question

Mac OS 10.6.8 Firewire 800

smart3175 opened this issue 5 years ago · comments

I have a Mac Pro with OS 10.6.8
I've installed DriveDx 1.8.3 and the smart driver 0.10.
All SATA , USB and Firewire drives show up in disk utility with " Smart Verified " , But when I launch DriveDx the firewire drives do not show up at all.

Al Varnell · Answer 1 · Fri Oct 11 2019 09:44:02 GMT+0800 (China Standard Time)

This really needs to be brought up with DriveDx as they are fully responsible for the driver now that the developer has stopped work on it. Modifications had to be made to accommodate Catalina, since it no longer allows any 3rd party drivers in /System/Library/Extensions, so they must be placed in /Library/Extensions now. I don't know whether that applies only to Catalina or if 10.6+ drivers were also moved. If it was moved, then a restart would be required in order for them to properly load, so that would be the first thing I would try. Sorry, but I don't have a Mac capable of running Snow Leopard handy, so can't properly troubleshoot this one.

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-Al-

On Oct 10, 2019, at 08:27, smart3175 ***@***.***> wrote: I have a Mac Pro with OS 10.6.8 I've installed DriveDx 1.8.3 and the smart driver 0.10. All SATA , USB and Firewire drives show up in disk utility with " Smart Verified " , But when I launch DriveDx the firewire drives do not show up at all.

smart3175 · Answer 2 · Thu Oct 24 2019 01:57:52 GMT+0800 (China Standard Time)

Thank you for responding , I tried your suggestions and the result is that after I move the SatsmartLib and the satsmartdriver as you suggested the " Smart Verified status " is gone in Disk Utility , I do see the firewire drives and USB in Drivedx , but there is a message telling me they do not support smart technology ( attached the message ). Unfortunately Drivedx 's support is not responding to me. I was looking forward to purchase the software when my trial ends. Phil. On Thu Oct 10 2019 21:44:07 GMT-0400 (EDT), Al Varnell <notifications@github.com> wrote: This really needs to be brought up with DriveDx as they are fully responsible for the driver now that the developer has stopped work on it. Modifications had to be made to accommodate Catalina, since it no longer allows any 3rd party drivers in /System/Library/Extensions, so they must be placed in /Library/Extensions now. I don't know whether that applies only to Catalina or if 10.6+ drivers were also moved. If it was moved, then a restart would be required in order for them to properly load, so that would be the first thing I would try. Sorry, but I don't have a Mac capable of running Snow Leopard handy, so can't properly troubleshoot this one.

-Al-

On Oct 10, 2019, at 08:27, smart3175 ***@***.***> wrote: I have a Mac Pro with OS 10.6.8 I've installed DriveDx 1.8.3 and the smart driver 0.10. All SATA , USB and Firewire drives show up in disk utility with " Smart Verified " , But when I launch DriveDx the firewire drives do not show up at all.

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BinaryFruit · Answer 3 · Thu Oct 24 2019 02:26:35 GMT+0800 (China Standard Time)

You should NOT move driver on systems earlier than Catalina.
Moreover, you should not move manually driver on Catalina because installer from our website already install it the right place.
Remove driver.
Reinstall driver via installer
Reboot
If drives show up in disk utility with " Smart Verified " but you will not see it in DriveDx - use menu "Actions > Refresh Drive(s) Health Status..."
If this will not help - please send us DriveDx logs (menu "Show Logs Folder...")
Important note: please write an email not from @yahoo if you want to get a reply from us (because yahoo servers have stupid draconian anti-spam filters).

@BinaryFruit

smart3175 · Answer 4 · Thu Oct 24 2019 23:38:27 GMT+0800 (China Standard Time)

I didn't hear back from DriveDx during the trial period which has now expired. If there is a way to extend it for a another week , I will try your latest recommendations. Best On Wed Oct 23 2019 14:26:41 GMT-0400 (EDT), BinaryFruit <notifications@github.com> wrote: - You should NOT move driver on systems earlier than Catalina. - Moreover, you should not move manually driver on Catalina because installer from our website already install it the right place. - Remove driver. - Reinstall driver via installer - Reboot - If drives show up in disk utility with " Smart Verified " but you will not see it in DriveDx - use menu "Actions > Refresh Drive(s) Health Status..." - If this will not help - please send us DriveDx logs (menu "Show Logs Folder...") Important note: please write an email not from @yahoo if you want to get a reply from us (because yahoo servers have stupid draconian anti-spam filters). @BinaryFruit — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.