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johnboiles / obs-mac-virtualcam

ARCHIVED! This plugin is officially a part of OBS as of version 26.1. See note below for info on upgrading. 🎉🎉🎉Creates a virtual webcam device from the output of OBS. Especially useful for streaming smooth, composited video into Zoom, Hangouts, Jitsi etc. Like CatxFish/obs-virtualcam but for macOS.

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[BUG] BlueJeans Events does not find OBS-Camera

ssbarnea opened this issue · comments

commented

Describe the bug
BlueJean Events fails to detect OBS Camera and BlueJeans for Mac does instantly logs out the user when trying to change source camera.

To Reproduce
Download BlueJeans and BlueJeans Events from https://www.bluejeans.com/downloads

Expected behavior
Be able to use OBS Camera as source with both BlueJeans Apps.

Desktop (please complete the following information):

  • OS version: [e.g. macOS Catalina 10.15.7]
  • Application: BlueJeans and BlueJeans Events
  • Virtualcam version: 26.0.2
  • OBS version: [e.g. 25.0.8]

Additional context
Other apps like Zoom or Google Chat seems to work fine with OBS virtual camera.

commented

Could you add logs from Console.app with obs-mac-virtualcam?

commented

I am happy to help but there are few issues:

  • BlueJeans standard edition logs me out, so I Console.app is closed too.
  • BlueJeans Events starts video only if you join an event where you are a presenter, something I had to do for the first time yesterday. I am unable to initiate an event myself (i will try to get someone's to do it for me).
  • Which logs from Console.app should I export? Or which app name should I filter upon?

Do these help?
https://sbarnea.com/ss/BlueJeans.2020-10-12_13-44.log
https://sbarnea.com/ss/blueMedia.2020-10-12_13-45-32.48.log

commented

Unfortunately I don't know what the BlueJeans logs are telling me :(
In Console.app, filter for obs-mac-virtualcam

commented

Likely a duplicate of #4.