jgraph / drawio-desktop

Official electron build of draw.io

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Cannot print from Draw.io on Ubuntu 22.04.4 LTS

jonathanhirschman opened this issue · comments

Preflight Checklist

  • I agree to follow the Code of Conduct that this project adheres to.
  • I have searched the issue tracker for a feature request that matches the one I want to file, without success.

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Describe the bug
Printing on Ubuntu 22.04 LTS results in program freeze. The only option is to Force Quit once that option appears. This may be related to bug #1569

To Reproduce
Steps to reproduce the behavior:

  1. Start Draw.io
  2. Click on 'Create New Diagram'
    3.Click on 'Blank Diagram', then 'Create'
  3. Add shape - expand 'General', then click on 'Rectangle'
  4. Click on document background to deselect any objects
  5. Set Paper Size to 'US-Letter...' in 'Diagram' tab
  6. Select 'Print' from 'File' menu
  7. Click on 'OK'

Expected behavior
Printing, either to printer, or to file, should function.

Screenshots
image

draw.io version (In the Help->About menu of the draw.io editor):

  • draw.io version v24.1.0

Desktop (please complete the following information):

  • OS: Linux - Ubuntu 22.04.4 64-bit

Additional context
Installed using .deb file, with following commands:

sudo dpkg -i ./drawio-amd64-24.1.0.deb 
sudo apt-get install -f

Additionally, using GNOME 42.9, running on X11.