[Issue]: ServiceUnavailable error when download subtitles

[Pietro Bonaldo Gregori]

Please describe your bug

I'm using the jellyfin opensubtitles plugin version 19.0.0.0, and i used to be able to download subtitles and they would immediately show up until a week ago, and now whenever I download any subtitle i get the error shown in the logs below.

which reports ServiceUnavailable even though the opensubtitles API is up. The plugin successfully authenticates my login and API Key, and im able to browse subtitle files, its just the download that fails for some reason.

Im opening an issue because i couldn't find any that reported this error.

Tested on jellyfin media player on macos and browser.

Jellyfin Version

10.8.z

if other:

No response

Environment

- OS: Debian
- Virtualization: Docker
- Clients: Jellyfin Media Player
- Plugins: OpenSubtitles
- Reverse Proxy: http://<my-ip>/jellyfin
- Base URL: /jellyfin

Jellyfin logs

[22:51:31] [ERR] [73] Jellyfin.Api.Controllers.SubtitleController: Error downloading subtitles
System.Net.Http.HttpRequestException: Invalid response for file 6848251: ServiceUnavailable

[html]
   at Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader.GetSubtitlesInternal(String id, CancellationToken cancellationToken)
   at MediaBrowser.Providers.Subtitles.SubtitleManager.DownloadSubtitles(Video video, LibraryOptions libraryOptions, String subtitleId, CancellationToken cancellationToken)
   at Jellyfin.Api.Controllers.SubtitleController.DownloadRemoteSubtitles(Guid itemId, String subtitleId)

FFmpeg logs

No response

Please attach any browser or client logs here

No response

Please attach any screenshots here

No response

Code of Conduct

• I agree to follow this project's Code of Conduct

[Cody Robibero]

There isn't really anything we can do on our end.

[Pietro Bonaldo Gregori]

this issue is gone for me now so i'm closing it, maybe it was fixed by an update.