[Issue]: Subtitles added to queue but are not downloaded
DonManoloCelete opened this issue · comments
Please describe your bug
I'm using the opensubtitles plugin. However when I want to download a subtitle for an individual movie, it says the download is being queued. However I can't seem to find any queue and the subtitle doesn't download at all.
When I try to force the scheduled task to download missing subtitles nothing happens either.
Jellyfin Version
10.8.0
if other:
10.8.9
Environment
- OS: Windows
- Virtualization:/
- Clients:Browser
- Browser:Firefox 91
- FFmpeg Version:/
- Playback Method:/
- Hardware Acceleration:/
- Plugins:Opensubtitles.com
- Reverse Proxy:/
- Base URL:
- Networking:
- Storage:Jellyfin logs
No response
FFmpeg logs
No response
Please attach any browser or client logs here
No response
Please attach any screenshots here
No response
Code of Conduct
- I agree to follow this project's Code of Conduct
The queued download message is actually misleading, that message shows up after successfully downloading subtitles (afaik), can you check logs for subtitle-related entries?
Thanks for answering. There aren't any log files related to subtitles and the subtitles are still not being downloaded unfortunately.
could you enable debug logging (https://jellyfin.org/docs/general/administration/troubleshooting/#debug-logging) and try downloading again? There should definitely be something in logs
Hi, I didn't manage to enable debug logging. However, it seems my problem has been resolved. The subtitles are being downloaded now. I have no idea how this has happened, I didn't change anything...
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