Failed authorization procedure.
adyontech opened this issue · comments
Hello there,
I am trying to get my certificate but getting this error.
system :- debian 9 on digital ocean.
domain name:- ss1.proworktree.com
I am also able to ping the ipaddress from my system and have enabled both ipv4 and ipv6 from digital ocean.
error:-
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: ss1.proworktree.com
Type: connection
Detail: Fetching
http://ss1.proworktree.com/.well-known/acme-challenge/hIWSTAhj-STzDdsB1rEZXA-Cdafo11xW5Bgf0CsNJxo:
TimeoutTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address. Additionally, please check that
your computer has a publicly routable IP address and that no
firewalls are preventing the server from communicating with the
client. If you're using the webroot plugin, you should also verify
that you are serving files from the webroot path you provided.
Hi @aadii104 , that is a github repo of Let's Encrypt addon for Jelastic Platform, we are not aware of the way it is working on Digital Ocean, but from that error log you provided I assume you have your DNS settings misconfigured in place. The service of LE makes a callback request to a domain ss1.proworktree.com and cannot reach that challenge file.
sure @ihorman ,
thanks for the help.
Good luck 👍