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404 on Device but only when adding to static groups?

gforsyth4 opened this issue · comments

commented

I am testing adding an iOS Device to a Static Group in the JSS. I am using a serial identifier for the machine and got the group id from the URL per the instructions. Any ideas? The same serial identifier works when naming the device... ?

Device GCGV5G6JHLFD - Failed! - 404!

HTTP 404 means 'not found'. There is no device with serialnumber GCGV5G6JHLFD enrolled in Jamf Pro.

commented

Awesome. Thanks for the reply and great work on MUT.

Appreciate all the work.

Sure thing. It would be something like this.
image
For this image, the group ID would be 9. So your CSV would be something like:
SERIAL,GROUP ID
C11111,9
C11112,9
C11113,9
C11114,9

Which would add those devices to that group. Use the following settings in MUT

image

Make sure that you are on "mobile devices" if you're trying to add mobile devices to the group, and vice versa for computers, and make sure that the static group that you're trying to create exists in the proper area of Jamf (don't try adding mobile devices to a computer static group, etc.). Those things seem silly, but I find it happens fairly often, which I think is a sign that perhaps the MUT UX could use some clarification.

If that still doesn't work, try turning on advanced debugging, and paste part of the output here--including the top section with the "pre flight check" and such.

commented

I am good! Thanks so much!