isabella232 / triagebot-1

Simple Slack triage helper for Bugzilla bugs

Triagebot

This is a simple Slack bot to help with triaging Bugzilla issues. It reports new bugs to a designated Slack channel and tracks whether the bugs have been triaged.

Flows

• NEW bug arrives on the configured Bugzilla product and component → send message to channel and pin it to the channel
• Open bug arrives on the configured Bugzilla product and component, assigned to default assignee → same behavior as NEW bug
• "Resolve" button clicked on a bug message → unpin message from channel, update message to show that the bug is resolved, log resolution as threaded reply
• Bot mentioned in unresolve message in bug thread → repin message to channel, update message to show that the bug is unresolved
• Resolved bug is moved to NEW or to any open state with the default assignee, in the configured component → same behavior as unresolve message; also send threaded reply noting the change in bug status
• Bot mentioned with track <bug-number|bug-URL> → same behavior as NEW bug; also send threaded reply noting which user requested tracking

Installing

A setup.cfg would be nice, but we don't have one right now.

cd ~
git clone https://github.com/coreos/triagebot
cd triagebot
virtualenv env
env/bin/pip install -r requirements.txt
env/bin/python triagebot.py

Alternatively, a container image is available.

You'll also need to set up a Slack app in your workspace and get an API token for it, and to get a Bugzilla API key.

Config format

See config.example. Put this in ~/.triagebot by default.