/iRedAdmin-Pro-SQL-5.5 Internal error application.py, line 277, in process return self.handle()

[Luis Bolinches]

REQUIRED BASIC INFO OF YOUR IREDMAIL SERVER:

• iRedMail version (check /etc/iredmail-release): 1.6.8
• Deployed with iRedMail Easy or the downloadable installer? installer
• Linux/BSD distribution name and version: FreeBSD 13.3
• Store mail accounts in which backend (LDAP/MySQL/PGSQL): MySQL
• Web server (Apache or Nginx):
• Manage mail accounts with iRedAdmin-Pro? Yes
• [IMPORTANT] Related original log or error message is required if you're experiencing an issue.

Accessing iredadmin PRO 5.5 (5.4 too) and the non Pro/Paid version I get the following:

GET https://MYMAILSERVER_FQDN/iredadmin/

Traceback (most recent call last):
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/web/application.py", line 277, in process
return self.handle()
^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/web/application.py", line 268, in handle
return self._delegate(fn, self.fvars, args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/web/application.py", line 506, in _delegate
mod = import(mod, None, None, [""])
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/controllers/sql/basic.py", line 14, in
from libs.sqllib import domain as sql_lib_domain
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/libs/sqllib/domain.py", line 15, in
from libs.panel import domain_ownership
File "/usr/local/www/iRedAdmin-Pro-SQL-5.5/libs/panel/domain_ownership.py", line 5, in
from dns import resolver
File "/usr/local/lib/python3.11/site-packages/dns/resolver.py", line 30, in
import dns._ddr
File "/usr/local/lib/python3.11/site-packages/dns/_ddr.py", line 12, in
import dns.nameserver
File "/usr/local/lib/python3.11/site-packages/dns/nameserver.py", line 5, in
import dns.asyncquery
File "/usr/local/lib/python3.11/site-packages/dns/asyncquery.py", line 32, in
import dns.quic
File "/usr/local/lib/python3.11/site-packages/dns/quic/init.py", line 7, in
import aioquic.quic.configuration # type: ignore
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/aioquic/quic/configuration.py", line 6, in
from ..tls import (
File "/usr/local/lib/python3.11/site-packages/aioquic/tls.py", line 25, in
import service_identity
File "/usr/local/lib/python3.11/site-packages/service_identity/init.py", line 6, in
from . import cryptography, hazmat, pyopenssl
File "/usr/local/lib/python3.11/site-packages/service_identity/cryptography.py", line 11, in
from cryptography.x509 import (
File "/usr/local/lib/python3.11/site-packages/cryptography/x509/init.py", line 7, in
from cryptography.x509 import certificate_transparency, verification
File "/usr/local/lib/python3.11/site-packages/cryptography/x509/certificate_transparency.py", line 11, in
from cryptography.hazmat.bindings._rust import x509 as rust_x509
ImportError: PyO3 modules do not yet support subinterpreters, see PyO3/pyo3#576

[iRedMail]

Seems a bug of Python module cryptography. Does it work if you downgrade it to version 40.0.2?

pip install -U cryptography==40.0.2

[Luis Bolinches]

Hi

Yes that fixed it. Thanks