Stretchly won't start up on Win11- recent[Bug]:

Question

Stretchly won't start up on Win11- recent[Bug]:

mokla78 opened this issue 9 months ago · comments

mokla78 commented 9 months ago

Version

I'm using version 1.14.1

Known issues

I've checked Known issues

Existing issues

I've checked Existing issues

Advanced Preferences

I've checked Advanced Preferences

What operating system are you using?

Windows

Operating System Version

Win 11 Home 22H2 Build22621.2134

Reproduction steps

Downloaded windows installed from git hub: https://hovancik.net/stretchly/downloads/
Ran the .exe after successful download and responded "yes" from sys prompt to all install/make changes
Clicked on Stretchly shortcut on the desktop- nothing happens
Looked up Stretchly in Windows Start, clicked on "run as admin"- again nothing happens
Brought up task lists, see three instances of stretchly with 0MB and 0 CPU as "background proecesses"
. (see screenshot attached)
Ended the above mentioned tasks
uninstalled Stretchly
re-downloaded- repeated from step one (did this about 4 times) same result
**Note this has only started happending since new version- can I dowload the previous somewhere and see if the behavior is different?
...
Reproduces how often: [What percentage of the time does it reproduce?]

Expected Behavior

Same as previous version as advertised

Actual Behavior

See notes above- program sits and the background and won't start up

Relevant log output

Can't access log as program wont' start in the foreground

Preferences

n/a

Additional information

I'm using a Samsung laptop (Book2Pro)
**Note also that I'm using the same exact version of Stertchly on my home PC but that has Win10 Home
so maybe this is a Win11 issue in this latest version. Everthing was fine until this latest version- can I downrev?

Thanks,
-Marc
marc@okrentmail.com
+44 141 846 1136

It's a great program btw- very helpful!

Code of Conduct

I agree to follow this project's Code of Conduct

Jan Hovancik · Answer 1 · Tue Sep 12 2023 14:09:17 GMT+0800 (China Standard Time)

Hi @mokla78 , is this the same PC that was upgraded to Win 11 or different PC?

I run on Win 11 without issues.

mokla78 · Answer 2 · Tue Sep 12 2023 17:54:39 GMT+0800 (China Standard Time)

So the PC is Windows 10 running the program no problem. The Samsung laptop is Windows 11 and just started having those problems I was wondering like a down rev and try it again.

On Tue, Sep 12, 2023, at 7:09 AM, Jan Hovancik wrote: Hi @mokla78 <https://github.com/mokla78> , is this the same PC that was upgraded to Win 11 or different PC? I run on Win 11 without issues. — Reply to this email directly, view it on GitHub <#1372 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BCQEVM7IGRCQJS4FOW2XMDTXZ74BPANCNFSM6AAAAAA4TW6RCU>. You are receiving this because you were mentioned.Message ID: ***@***.***>

Marc O'Krent UK 0333 772 2217 <tel:0333%20772%20%20%20%20%20%20%20%20%20%20%20%20%20%202217> EU 003 <mailto:00351+210++++++++++++++608+148>4 960 028 048 USA/CA (702) 867-1887 Intl +44 141 846 1136 FAX: +44 20 7681 3787 or +1-910-858-8910 em: ***@***.*** <https://mysig.io/dJoy7nVm> Linked in: www.linkedin.com/in/mokla

Jan Hovancik · Answer 3 · Tue Sep 12 2023 20:43:07 GMT+0800 (China Standard Time)

Is this your personal PC or from company? There were users unable to run Stretchly on company PCs due to some policies on the computers.

Can you also check that there is no icon in a tray when you try starting Stretchly? From the screenshot it seems it runs (there are multiple Stretchly processes running). Some people had issue where their Windows was always in Do Not Disturb mode, thus breaks were paused.

Tomas Bubela · Answer 4 · Mon Oct 16 2023 20:06:44 GMT+0800 (China Standard Time)

It's the same for me, the program doesn't launch automatically when Windows starts. Windows 11 Pro, 22H2, 22621.2428.

Mohammadtaher Abbasi · Answer 5 · Thu Oct 26 2023 15:31:41 GMT+0800 (China Standard Time)

Same problem in Microsoft Windows 11 Pro, 10.0.22621 Build 22621.
Still no fix?
I installed stretchly from microsft app store but I dont have "C:\Users<username>\AppData\Roaming\Stretchly" directory to access logs.

Mohammadtaher Abbasi · Answer 6 · Tue Oct 31 2023 15:59:13 GMT+0800 (China Standard Time)

When I installed Stretchly from the windows installer, the problem has been solved.

ADeeeee · Answer 7 · Sun Nov 19 2023 11:12:26 GMT+0800 (China Standard Time)

Windows 11 pro 22H2 22621.2428 with Stretchly 1.15.0

Doesn't launch either.

Upgraded from Windows Store and the startup checkbox keeps disabled even if you checked it, it will keep unchecked after you close the window and open it again. It was working in the previous version.

Jan Hovancik · Answer 8 · Sun Nov 19 2023 20:50:52 GMT+0800 (China Standard Time)

Hi there, I will hide "autostart" option from Windows Store build as the tech I use does not seems to support it. I've tried a fix, but it did not work, so I will need to hide that option. Regular installer works fine as before.

Mashuk Tamim · Answer 9 · Thu Mar 28 2024 03:14:13 GMT+0800 (China Standard Time)

Windows 11 Home 23H2 22631.3374 with Stretchly 1.15.1
Doesn't launch the app. Just added to the processes in task manager. Showing notifications but can't open the app. What is the fix?

Jan Hovancik · Answer 10 · Thu Mar 28 2024 03:51:08 GMT+0800 (China Standard Time)

Please read the information in Readme, it explains how Stretchly works: https://github.com/hovancik/stretchly?tab=readme-ov-file#default-behavior

Amy · Answer 11 · Fri Apr 26 2024 09:43:28 GMT+0800 (China Standard Time)

Same for me, the program doesn't launch automatically when Windows starts. Windows 11 Home, 23H2, 22631.3447.

Jan Hovancik · Answer 12 · Wed May 08 2024 20:21:13 GMT+0800 (China Standard Time)

@amyyuen how did you install it and how did you set it up launch automatically?