Zip::Error when downloading SignatureRequest documents by calling signature_request_files
bradpurchase opened this issue · comments
Hi there,
My team updated the hellosign-ruby-sdk gem in our bundle from 3.6.4 to 3.7.1 and started experiencing the following error each time a signature_request_all_signed callback was received:
Zip::Error Zip end of central directory signature not found
When checking out the files that are downloaded, what we get is a corrupted .zip file, causing the error above.
It is unclear to me whether there is anything we need to change to get this working again between these two versions, but it's consistent in all of our environments. We have downgraded the gem to 3.6.4 for now.
Hi @bradpurchase - Thanks for notifying us! We are looking into this and hope to resolve it soon!
@jyoung488 thanks for the quick response! We will update our gem to 3.7.2 and try again 😁