On-prem Docker instance fails to generate QR code.
AdamHghs opened this issue · comments
Following this post on the forums
https://qa.h-mdm.com/2258/based-enrollment-stucks-downloading-headwind-agent-android
when the launcher app is set to
https://mylocalhmdm.com/files/files/hmdm-5.05-os.apk
The QR code is generated, but when trying to enroll our tablets (All are Android 10) get stuck on "Getting Ready for Work Setup".
If I create a new launcher app on my local headwind instance following the instructions in the post. Headwind fails to generate the QR code because it cant hit https://h-mdm.com/files/hmdm-5.05-os.apk through our corporate proxy.
I have added the HTTP_PROXY and HTTPS_PROXY environment variables to the system, but it still fails to reach out to the public hmdm instance. Error generated when clicking the QR code button in the UI below.
2022-07-27 18:36:26 [INFO] com.hmdm.rest.resource.QRCodeResource : Digesting the application file: https://h-mdm.com/files/hmdm-5.05-os.apk
2022-07-27 18:36:27 [ERROR] com.hmdm.rest.resource.QRCodeResource : Unexpected error while generating the QR-code image
java.net.ConnectException: Connection refused (Connection refused)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)
at java.base/java.net.Socket.connect(Socket.java:609)
at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:289)
at java.base/sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:182)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:474)
at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:569)
at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:265)
at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:372)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:191)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1187)
at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:177)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1592)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1520)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:250)
at java.base/java.net.URL.openStream(URL.java:1140)
at com.hmdm.rest.resource.QRCodeResource.generateQRCode(QRCodeResource.java:182)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
at org.glassfish.jersey.servlet.ServletContainer.serviceImpl(ServletContainer.java:408)
at org.glassfish.jersey.servlet.ServletContainer.doFilter(ServletContainer.java:583)
at org.glassfish.jersey.servlet.ServletContainer.doFilter(ServletContainer.java:524)
at org.glassfish.jersey.servlet.ServletContainer.doFilter(ServletContainer.java:461)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:89)
at com.hmdm.plugins.audit.rest.filter.AuditFilter.doFilter(AuditFilter.java:108)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:82)
at com.hmdm.rest.filter.ApiOriginFilter.doFilter(ApiOriginFilter.java:52)
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:82)
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121)
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:880)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1601)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)
I think you need to set up the HTTP proxy in the Tomcat environment. See, for example, this link for details: https://help.hcltechsw.com/onetest/hclonetestapi/10.1.2/com.ibm.rational.ritpp.install.doc/topics/t_ritpp_config_apache_tomcat.html
Note that replacing the URL of Headwind MDM may not fix the "Stuck at start" issue. You need to enable Internet connection at the enrollment time.