google / exposure-notifications-verification-server

Verification component for COVID-19 Exposure Notifications.

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Localized user-report SMS template

mikehelmick opened this issue · comments

TL;DR

Currently, there is only one User Report template. Allow for this to be localized.

Design

Proposal

For iOS (WebView), the desired language is known.
For Android (API), a new field will need to be added to the API.

For the verification server, a UI would need to be designed and built to allow for localizations of a specific SMS string (including setting the default / fallback template).

Alternatives considered

Don't do this / maintain status quo. So far we have not had a formal request for this.

Resources

Estimated LOE, 2 Days of SWE time do design, build, test.

Additional information

n/a

@mikehelmick do you think this is still worth implementing? We haven't really seen demand for it.

No, I don't think this is necessary for 2 reasons.

  1. Lack of user demand.
  2. Many different SMS templates for a single source would not play well with SMS anti-abuse measures of wireless carriers.