google / data-transfer-project

The Data Transfer Project makes it easy for people to transfer their data between online service providers. We are establishing a common framework, including data models and protocols, to enable direct transfer of data both into and out of participating online service providers.

Home Page:http://datatransferproject.dev

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Apple not providing a way to download personal data

meny opened this issue · comments

commented

Apple is not providing a sensible way to download users' data from their servers. I believe this is in conflict with EU law, but in any case hindering users' access to their own data. As an example companies such as Google, Facebook, Flickr, and others provide dedicated options for downloading of personal data.

A good example is Apple's support page describing how users are expected to download their data:
https://support.apple.com/en-us/HT204055

For instance, downloading of notes stored in iCloud is suggested as follows:

Open the Notes app and select the note that you want.
Click File > Export as PDF.
Choose where to save the document to your computer.

Apple's method described above is unthinkable for hundreds of notes, and this is just one example.

I would add for this example that a PDF export is not a sensible format for interoperability purposes. It's an opaque view-only medium. A suitable common/openly specified text format that can easily be transformed to other formats would be needed to really serve interoperability.

@meny and @DrPyser have you tried https://privacy.apple.com/ ?

Also checkout - https://support.apple.com/en-us/HT208501

This issue is not related to data-transfer-project. Hence, closing this.