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google / cloudprint_logocert

Google Cloud Print Logo Certification Automation

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“Could not convert to PDF” will pops up in manage GCP window when we select customized signal page of PPT to print.

jiape opened this issue · comments

commented

STEPS TO REPRODUCE:

  1. Register printer to Google Cloud via EWS on Win 8.1 x 64 OS.
  2. Launch the Chrome Browser -> Enter to Cloud print Manage page.
    3.Click "print" button-> "Upload file to print" -> Select a Multipage PPT file to print from my computer-> Select my cloud printer -> custom page: 2 -> Click "print"(please refer to Screenshot 1 for details)
  3. Begin to print the GCP job
  4. Observe.
    ACTUAL RESULTS:
    “Could not convert to PDF” will pops up in manage GCP window, the job was not sent to the printer, Please refer to Screenshot 2 for details

EXPECTED RESULTS:
Customized pages job should be submitted successfully to the printer.

Screenshot 1:

document custom page set

Screenshot 2:
could not convert to pdf error result

commented

This means the Google backend that performs document conversion has encountered an error. Are you able to share which PDF file causes this?

commented

Thanks for your reply.
uploaded test file
A4_portrait_4P_Text&Pic_color_ENU.zip