Updating user field is not working - agent 2.6

Question

Updating user field is not working - agent 2.6

joricmrv opened this issue 2 years ago · comments

Hi,

I just realized that the user affected to the computer is not updating.

I'm explaining : while i'm deleting the computer item, there is no problem, but if i'm not deleting the object, and i reaffect the computer to another user, it seems that the new user info is not getting updated.

Also, if i change the username on an object (i remove the lock) the username is not updated anymore, until I remove the object. Do you know how can I resolve this issue?

I have a lot of "temporary" devices and a lot of users are working on it, I need to know which user is connected on update.
thank you very much.

Best regards,

Joric

David Durieux · Answer 1 · Tue May 24 2022 13:40:45 GMT+0800 (China Standard Time)

Version of plugin and GLPI ?

Jomova · Answer 2 · Wed May 25 2022 16:31:45 GMT+0800 (China Standard Time)

Thank you for your answer, I'm using the plugin 10.0.0+1.0 and glpi 10.0. The issue mentionned was an issue with the lock (verrous) I selected all computer items, then deleted all locks and that was ok. sorry for the false issue. Keep up the good work, it's awesome !