fuatakgun / eufy_security

Home Assistant integration to manage Eufy Security devices as cameras, home base stations, doorbells, motion and contact sensors.

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Camera thumbnails visible, but not streaming across all models

komtx opened this issue · comments

While all but one of my cameras now show up in HA, none of them are able to stream. My last camera is not recognized at all although it is the simplest of them all - the Indoor Cam T8400

RTSP addresses show up for each camera, but RTC throws out several 'unrecognized' error codes

Steps to reproduce the behavior:

  1. Go to '...'
    402f1039_eufy_security_ws_2024-04-19T17-24-52.652Z.log

  2. Click on '....'

  3. Scroll down to '....'
    a889bffc_go2rtc_2024-04-19T17-23-49.715Z.log

  4. See error

Expected behavior

A clear and concise description of what you expected to happen.

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

  • Home Assistant Installation Type (OS - Supvervised - Core): OS
  • Home Assistant Core Version: core-2024.4.3
  • Eufy Security Add-on Version: 1.8.0-2
  • Eufy Security Integration Version: v8.0.1

Hardware Information;
E340 Battery but using Home DC Voltage
S340 Solocam using solar
T8400 Indoor cam 2 - one showing thumbnail, one not discovered - both USB Powered
Solocam S40 (solar)

  • Live Streaming Protocol (RTSP/P2P): P2P but GoRTC installed

  • Debug Logs from Home Assistant (#624) - Without this, I will automatically resolve this issue
    Logger: homeassistant.components.camera
    Source: components/camera/init.py:902
    integration: Camera (documentation, issues)
    First occurred: 12:12:34 (3 occurrences)
    Last logged: 12:13:07

This error originated from a custom integration.

Logger: homeassistant
Source: custom_components/eufy_security/eufy_security_api/web_socket_client.py:63
integration: Eufy Security (documentation, issues)
First occurred: 12:15:47 (2 occurrences)
Last logged: 12:16:26

Error doing job: Exception in callback WebSocketClient._on_close(>)
Traceback (most recent call last):
File "/usr/local/lib/python3.12/asyncio/events.py", line 88, in _run
self._context.run(self._callback, *self._args)
File "/config/custom_components/eufy_security/eufy_security_api/web_socket_client.py", line 81, in _on_close
self.close_callback(future)
File "/config/custom_components/eufy_security/eufy_security_api/api_client.py", line 317, in _on_close
_LOGGER.debug(f"on_close - executed - {future} = {future.exception()}")
^^^^^^^^^^^^^^^^^^
File "/config/custom_components/eufy_security/eufy_security_api/web_socket_client.py", line 63, in _process_messages
async for msg in self.socket:
File "/usr/local/lib/python3.12/site-packages/aiohttp/client_ws.py", line 312, in anext
msg = await self.receive()
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/client_ws.py", line 244, in receive
msg = await self._reader.read()
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/streams.py", line 681, in read
return await super().read()
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.12/site-packages/aiohttp/streams.py", line 640, in read
await self._waiter
asyncio.exceptions.CancelledError

Logger: homeassistant.components.stream.stream.camera.doorbell
Source: components/stream/init.py:448
integration: Stream (documentation, issues)
First occurred: 12:14:57 (7 occurrences)
Last logged: 12:18:27

Error from stream worker: Error demuxing stream: [Errno 110] Operation timed out: 'rtsp://127.0.0.1:8554/T8214510234017E3'
Error from stream worker: Error opening stream (HTTP_NOT_FOUND, Server returned 404 Not Found) rtsp://127.0.0.1:8554/T8214510234017E3

Logger: homeassistant.components.stream.stream.camera.garage
Source: components/stream/init.py:448
integration: Stream (documentation, issues)
First occurred: 12:14:09 (8 occurrences)
Last logged: 12:18:49

Error from stream worker: Error demuxing stream: [Errno 110] Operation timed out: 'rtsp://127.0.0.1:8554/T8170T1023462BB6'; last error log: [NULL] missing picture in access unit with size 92
Error from stream worker: Error opening stream (HTTP_NOT_FOUND, Server returned 404 Not Found) rtsp://127.0.0.1:8554/T8170T1023462BB6

Logger: homeassistant.components.stream.stream.camera.sl_living_room
Source: components/stream/init.py:448
integration: Stream (documentation, issues)
First occurred: 12:16:15 (6 occurrences)
Last logged: 12:19:01

Error from stream worker: Error opening stream (ERRORTYPE_113, Host is unreachable) rtsp://192.168.5.111/live0
Error requesting stream: camera.garage does not support play stream service

  • Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
    EufyAddon Log.pdf

  • Would you share your device with me in case further debugging required? (Yes/No): Yes

Additional context

Add any other context about the problem goes here. Mainly, share everything as log files and use screenshots as last resort.

I have the same issue as stated here, I will be willing to share as well if need be.

@ramseys1990 please share following the readme file and drop a message over here

hi - you should have my device shares from a couple of weeks ago - let me know if I need to send another invite. Thanks again!

same here :( Eufy E340

@ramseys1990 please share following the readme file and drop a message over here

@fuatakgun
Hi, I have shared my cameras to eufydeveloper@gmail.com