T8410 lost Connection to HA
AnuGihub opened this issue · comments
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Describe the bug
Camera Pan&Tilt (T8410) lost Connection to HA.
after restart or unplugging the device the Device lost Connection to HA. Cant control anything over HA.
Also the Device lost connection after a few hour, when using it to much over HA.
A clear and concise description of what the bug is.
To reproduce
enabled/ disabeld device over HA. Press PTZ over 30 times. After a while (few Hours) or unplug and replug it lost connection to HA.
Waiting for about 6 hours and it worked again.
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
- Home Assistant Installation Type (OS - Supvervised - Core):
- Home Assistant Core Version: core-2024.1.2
- Eufy Security Add-on Version: 1.7.1
- Eufy Security Integration Version: 8.0.0
Hardware Information;
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Camera Model: T8410
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Live Streaming Protocol (RTSP/P2P):
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Debug Logs from Home Assistant (#624) - Without this, I will automatically resolve this issue
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Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
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Would you share your device with me in case further debugging required? (Yes/No):
Additional context
Add any other context about the problem goes here. Mainly, share everything as log files and use screenshots as last resort.
to be honest, I have the same camera and having similar issues, but we need to generate debug logs from add-on and share them with bropat over his repository. This issue is not coming from integration. Can you share the logs with him?