Autologin module doesn't show login url in the mail

Question

Autologin module doesn't show login url in the mail

simonjiri opened this issue 2 months ago · comments

Hello there ,
We installed Auto Login module https://freescout.net/module/auto-login/ , but it doesn't add any link to the mail. could you help us to debug.
I haven't found any settings there after I activated the module.

PHP version: PHP 8.2.18
FreeScout version: 1.8.135
Autologin Module version: 1.0.2
Database: MySQL
Are you using CloudFlare: No ( internal system )

FreeScout · Answer 1 · Fri Apr 19 2024 14:24:18 GMT+0800 (China Standard Time)

We can't reproduce the issue. Make sure you've actually activated the module, not just installed it.

Try to restart background jobs: https://github.com/freescout-helpdesk/freescout/wiki/Background-Jobs

Also see https://github.com/freescout-helpdesk/freescout/wiki/Debugging

simonjiri · Answer 2 · Wed Apr 24 2024 17:05:05 GMT+0800 (China Standard Time)

Module is activated,
all jobs were restarted even webserver and server as it self was restarted few times.

Unfortunately I'm not php developer, i have no clue which variable i should debug.

FreeScout · Answer 3 · Wed Apr 24 2024 17:08:23 GMT+0800 (China Standard Time)

So you may need to find someone who can debug it for you on your server (for example https://github.com/freescout-helpdesk/freescout/wiki/Hire-Developer).