[BUG] More than one lock was found, terminating updates.

[Trepliev]

Environment

Formio.js version: 7.4.2
Backend: DocumentDB 4.0.0
Running on ec2 instance as docker containers.

When containers start, debug message is shown and the containers don't continue to start up.

Message: More than one lock was found, terminating updates.

2022-12-12T15:18:35.993Z formio:db Collections found: 61
2022-12-12T15:18:35.994Z formio:db Update found: 1.0.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 1.1.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.0.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.0.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.1.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.2.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.2.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.2.2.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.3.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.3.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.3.2.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.4.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.4.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.4.2.js
2022-12-12T15:18:35.994Z formio:db Update found: 2.4.3.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.2.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.3.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.4.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.5.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.6.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.7.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.8.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.0.9.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.1.0.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.1.1.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.1.2.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.1.3.js
2022-12-12T15:18:35.994Z formio:db Update found: 3.1.4.js
2022-12-12T15:18:35.999Z formio:db Final updates
2022-12-12T15:18:36.002Z formio:db More than one lock was found, terminating updates.

How can I delete/remove the lock(s)?

Thank you for your help!

[Brendan Bond]

Hey @Trepliev, check out this entry from our documentation; it has to do with upgrading an enterprise version, but should help you resolve this locked problem (you have to access your database to remove the lock from the schema collection).

[Trepliev]

Hello @brendanbond
I tried to reset the isLocked flag but no luck.
I found this:

db.schema.find({key:'formio'}).pretty();


[
  {
    _id: ObjectId("611b6dc0a5f2271dde755a40"),
    key: 'formio',
    isLocked: false,
    version: '3.3.10'
  },
  {
    _id: ObjectId("6390e2d785f9079f0fa7ce99"),
    key: 'formio',
    isLocked: false,
    version: '3.3.14'
  }
]

[Brendan Bond]

The issue here is that you've got multiple documents in the schema collection, I would expect only one. Back up your database (always a good idea) and remove the schema with version 3.3.10, that should correct this issue when the API server starts up.

Also, I should have read your initial issue more carefully - it appears you're running our enterprise version, so please feel free to email [e-mail] - you'll get quicker and more comprehensive support for the enterprise version than here on the OSS repository.