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forcedotcom / SalesforceMobileSDK-Android

Android SDK for Salesforce

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Application not responding on the Login screen

sidrabasit opened this issue · comments

commented
  1. Version of Mobile SDK Used: 9.0.0
  2. Issue found in Native App or Hybrid App: Native
  3. OS Version: Android v12
  4. Device: Galaxy S21 Ultra 5G
  5. Steps to reproduce: Navigate to Salesforce SDK LoginActivity
  6. Actual behavior: Login screen gets stuck
  7. Expected Behavior: Login screen should load
  8. Error Log:
    main (waiting): tid=1 systid=6975
    at jdk.internal.misc.Unsafe.park(Native method)
    at java.util.concurrent.locks.LockSupport.park(LockSupport.java:194)
    at java.util.concurrent.FutureTask.awaitDone(FutureTask.java:447)
    at java.util.concurrent.FutureTask.get(FutureTask.java:190)
    at android.os.AsyncTask.get(AsyncTask.java:618)
    at com.salesforce.androidsdk.ui.LoginActivity.onCreate(LoginActivity.java:114)
    at android.app.Activity.performCreate(Activity.java:8290)
    at android.app.Activity.performCreate(Activity.java:8270)
    at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1329)
    at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:4085)
    at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:4277)
    at android.app.servertransaction.LaunchActivityItem.execute(LaunchActivityItem.java:103)
    at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135)
    at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95)
    at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2443)
    at android.os.Handler.dispatchMessage(Handler.java:106)
    at android.os.Looper.loopOnce(Looper.java:226)
    at android.os.Looper.loop(Looper.java:313)
    at android.app.ActivityThread.main(ActivityThread.java:8751)
    at java.lang.reflect.Method.invoke(Native method)
    at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)
commented

Thank you for the bug report, we are looking at it 👍

commented

Hi,

Unfortunately this particular issue is something we cannot fix. It is most likely occurring due to a network issue connecting to your Org during login, and this cannot be fixed by the SDK.