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emqx / MQTTX

A Powerful and All-in-One MQTT 5.0 client toolbox for Desktop, CLI and WebSocket.

Home Page:https://mqttx.app

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[Bug] lost subscriptions

Lexiaoy opened this issue · comments

commented

What did I do

Reopen mqttx client.

What happened

Sometimes lost subscription for all Connection. This problem may be caused by automatic updates.

Expected

I need save my subscription

Environment

  • OS: Windows 10 Enterprise 21H2
  • MQTTX version, e.g. v1.9.7
commented

Hello @Lexiaoy,

Thank you for reporting the issue regarding lost subscriptions upon reopening the MQTTX client. We understand how crucial it is to maintain your subscriptions and the inconvenience caused by this problem.

This issue is known to us, and we are actively working to identify and resolve the underlying cause. We have noticed that this issue occasionally occurs when updating from lower versions, but iyet to bet been consistently reproducible across minor version updates. To help us better understand and address this issue, please inform us about the specific version you updated. This information wobeneficialhelpful in our efforts to replicate and resolve the issue.

We suspect the problem might be related to the migration scripts used during the update process. In our upcoming 2.0 version, we plan to update the ORM library to fix issues related to database data synchronization. Additionally, we are working on implementing cloud backup support to provide a more reliable solution for preserving user data.

In the meantime, as a precaution, we recommend manually backing up your settings from the settings page before performing any updates. We apologize for the inconvenience and appreciate your patience as we work towards a permanent fix.

Thank you for using MQTTX, and we are committed to improving the application and your experience with it.

commented

Hello @Lexiaoy,

Thank you for reporting the issue regarding lost subscriptions upon reopening the MQTTX client. We understand how crucial it is to maintain your subscriptions and the inconvenience caused by this problem.

This issue is known to us, and we are actively working to identify and resolve the underlying cause. We have noticed that this issue occasionally occurs when updating from lower versions, but iyet to bet been consistently reproducible across minor version updates. To help us better understand and address this issue, please inform us about the specific version you updated. This information wobeneficialhelpful in our efforts to replicate and resolve the issue.

We suspect the problem might be related to the migration scripts used during the update process. In our upcoming 2.0 version, we plan to update the ORM library to fix issues related to database data synchronization. Additionally, we are working on implementing cloud backup support to provide a more reliable solution for preserving user data.

In the meantime, as a precaution, we recommend manually backing up your settings from the settings page before performing any updates. We apologize for the inconvenience and appreciate your patience as we work towards a permanent fix.

Thank you for using MQTTX, and we are committed to improving the application and your experience with it.

Thanks for reply. My first install version is 1.9.5 ,and I didn't close auto update, so current version is 1.9.7.