daguar / michigan-benefits

Digital Assister for Michigan (fork to experiment with generalizing to other states)

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Generate list of changes needed to make a general-purpose benefits application (in front-end flow, not backend sending)

daguar opened this issue · comments

Working branch in progress. Will check off boxes below as things are implemented on that branch.

  • Macro questions

    • Start with SNAP-only? (temporarily hid button on front for Medicaid?)
  • General changes

    • Change all instances of FAP -> SNAP
    • Change all instances of Michigan
  • Front page copy changes

    • MichiganBenefits.org in top left
    • FAP (and "Food Assistance Program") -> SNAP (and "Supplemental...")
    • Michigan -> generic
    • MDHHS Partner logo (what to replace with?)
    • Email address (help@ )
    • "To visit the official online application for food assistance, please visit MI Bridges."
    • Footer
      • Links to Michigan offices
      • Bottom matter about CfA/IBI (keep but modify to clarify this is a fork)

(Generated by going through single-program application (SINGLE_PROGRAM_APPLICATIONS_ENABLED=true)

  • "Which office are you in?" /steps/office-location

    • Options:
      • Remove
      • Convert to question asking which state you're int
  • "Introduction complete" (/steps/introduction-complete)

    • Change "MDHHS"
    • "To change office location, click here." Necessary? Can remove? Replace with state?
  • /steps/personal-detail

    • Change "MDHHS maintains strict security guidelines to protect the identities of our residents." --> just say agency? give state agency name? or remove altogether?
      • I assume this is a reused partial, so should verify if this is the case, and if NOT then go ahead and modify it everywhere it exists separately
  • /steps/introduction-applied-before

    • Figure out what this screen does, possible options...
      • 1. Remove screen, if not appropriate for state-agnostic app (always assume have NOT applied for benefits before?)
      • 2. Implement based on a state's specifics
    • "Have you applied for benefits in Michigan before?" --> change text? remove?
  • /steps/household-more-info

    • (Eventually) look at whether these questions about citizenship, disability, etc. vary by state and so will need to be changed
  • /steps/income-additional-sources

    • More of a policy thing, but consider adding clarity here that this is JUST for the LAST 30 days — thinking about the situation where someone just lost their job and now is awaiting unemployment. This question (prospective benefits) probably matters in a Covid situation.
  • /steps/income-other-assets

    • Possibilities...
      • Consider skipping for states that don't have asset tests?
      • Alternate v0 ask, but don't fill for any states that don't have asset tests
      • Easiest change: just keep it as is
  • /steps/authorized-representative

    • Change "Bridge card" to "EBT card"
  • /steps/document-guide

    • "Ask a lobby navigator if you need help" --> change, but to what? remove?
  • /steps/legal-agreement

    • In general, want review for a general purpose application
    • Modify "Things You Must Do"
      • MDHHS
      • "For FIP only...": what is this? remove?
      • MDHHS Specialist -> case worker?
      • A bunch of other things...
    • "MichiganBenefits.org is a non-profit dedicated to providing safe, secure access to benefits delivered by the Michigan Department of Health and Human Services. By continuing, you agree to the MichiganBenefits.org Privacy Policy"
  • /steps/success

    • MDHHS
    • Where does "the document step" go?
    • Phone number should be for the state
  • Look for "navigator" for all instances where it tells you to ask a lobby navigator

  • Modify privacy policy

  • Modify emails (a bunch of content)

Added:

  • "Which office are you in?" /steps/office-location
    • Options:
      • Remove
      • Convert to question asking which state you're int

Added:

  • General changes
    • Change all instances of FAP -> SNAP
    • Change all instances of Michigan
  • Front page copy changes
    • MichiganBenefits.org in top left
    • FAP (and "Food Assistance Program") -> SNAP (and "Supplemental...")
    • Michigan -> generic
    • MDHHS Partner logo (what to replace with?)
    • Email address (help@ )
    • "To visit the official online application for food assistance, please visit MI Bridges."
    • Footer
      • Links to Michigan offices
      • Bottom matter about CfA/IBI (keep but modify to clarify this is a fork)

Added

  • "Introduction complete" (/steps/introduction-complete)
    • Change "MDHHS"
    • "To change office location, click here." Necessary? Can remove? Replace with state?

Added

/steps/personal-detail

Change "MDHHS maintains strict security guidelines to protect the identities of our residents." --> just say agency? give state agency name? or remove altogether?

Added

/steps/introduction-applied-before

Figure out what this screen does, possible options...

  1. Remove screen, if not appropriate for state-agnostic app (always assume have NOT applied for benefits before?)
  2. Implement based on a state's specifics
    "Have you applied for benefits in Michigan before?" --> change text? remove?

Added

/steps/income-additional-sources

More of a policy thing, but consider adding clarity here that this is JUST for the LAST 30 days — thinking about the situation where someone just lost their job and now is awaiting unemployment. This question (prospective benefits) probably matters in a Covid situation.
/steps/income-other-assets

Possibilities...
Consider skipping for states that don't have asset tests?
Alternate v0 ask, but don't fill for any states that don't have asset tests
Easiest change: just keep it as is
/steps/authorized-representative

Change "Bridge card" to "EBT card"

Added

  • /steps/legal-agreement

    • In general, want review for a general purpose application
    • Modify "Things You Must Do"
      • MDHHS
      • "For FIP only...": what is this? remove?
      • MDHHS Specialist -> case worker?
      • A bunch of other things...
    • "MichiganBenefits.org is a non-profit dedicated to providing safe, secure access to benefits delivered by the Michigan Department of Health and Human Services. By continuing, you agree to the MichiganBenefits.org Privacy Policy"
  • /steps/success

    • MDHHS
    • Where does "the document step" go?
    • Phone number should be for the state
  • Look for "navigator" for all instances where it tells you to ask a lobby navigator

  • Modify privacy policy

Okay that pass is done

Pushed working branch try-to-generalize-for-other-states and implemented the FAP -> SNAP change