I cannot log in via github, create a new account, or reset my password.
EvelynSays opened this issue · comments
Describe the bug
When trying to create an account, I linked my github account. It then asked me for an e-mail and proceeded to tell me that my e-mail was already in use. I requested a password reset which came through, but clicking the link takes me to the homepage. If I try to log in, it tells me I'm already logged in. If I click "Get Started" it asks me to link my email and a username to my github, but tells me both my emails are already in use.
Expected behavior
I should be able to log in via github or reset my password.
Browser
Brave, Firefox.
- OS: [e.g. macOS]
- Chrome, Firefox
- Windows 11
Additional context
Any browser I try to fix the problem on gets softlocked.
I think you need to checkout your connection or any VPN problem.
Hi @EvelynSays @ahmedgamalna3em,
Please try the following to recover access to your account:
- Clear all your cookies on Codewars (here is a guide to help you do this).
- Log out of GitHub, and clear your cookies for GitHub.
- Open an incognito window in your preferred browser
- Head to GitHub in your incognito browser and log in.
- Head to codewars.com (in your incognito browser) and login via the GitHub option.