checkout / frames-ios

Frames iOS: making native card payments simple

Home Page:https://www.checkout.com/docs/integrate/sdks/ios-sdk

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merchant certificate not found

Dev-iOS-Appbirds opened this issue · comments

we are facing merchant_certificate_not_found error in apple pay.

(lldb) po error
▿ TokenRequest
▿ serverError : ServerError
- requestID : "4a04180b--44cc--****e426bd9"
- errorType : "request_invalid"
▿ errorCodes : 1 element
- 0 : "merchant_certificate_not_found"
- code : 3000

(lldb) po error.localizedDescription
"The operation couldn’t be completed. (Checkout.TokenisationError.TokenRequest error 2.)"

Hi @Dev-iOS-Appbirds ,

That error would be sent from our backend and is usually a sign of an incorrect setup. Could you please run through Apple Pay Setup and let us know if it fixes the issue for you?

Thank you

facing signing_request_not_found error in https://api.checkout.com/applepay/certificates
{
"request_id": "c4ba2fc5--4c2b--a4f405***db4",
"error_type": "request_invalid",
"error_codes": [
"signing_request_not_found"
]
}

Hi @Dev-iOS-Appbirds,

merchant_certificate_not_found and signing_request_not_found are not iOS SDK issues. They appear to be integration issues beyond the SDK's responsibilities (SDK just surfaces them). I am happy to pursue this for you internally, but the time of the year is making it slower at the moment, so may not have something for you until the coming year.

Would your team instead be able to reach out to us via the business contact person? They may be able to be quicker in supporting you on the problems you are facing.

Thank you @alex-ioja-yang-cko