Voicemail not working
waffle-stomper opened this issue · comments
Voicemail cannot be accessed from SCCP clients. I'm not sure if this is caused by chan_sccp, sccp_manager, or if I've made some mistake during installation.
chan-sccp version: Release 4.3.5 develop - commit c1533a6b5ab5aa77fd55f432884a56d1c9601588
sccp_manager version: v14.5.0.4
asterisk version: 18.11.0
freepbx version: 16.0.17
Reproduction Steps:
- Install the FreePBX 16 distro with Asterisk 18
- Install chan_sccp from source
- Install SCCP Manager from a release zip
- Add a new extension in SCCP Manager, with Voicemail enabled, no password, and 'Require From Same Extension' set to 'No'
- Add a new phone and assign it the extension you created
- On the newly added phone, dial *97 or press the dedicated 'Messages' button
Expected behavior:
User should be automatically be logged into voicemail and hear that they have no new messages.
Observed behavior:
I hear the following:
"Comedian Mail"
<long pause>
"Password"
<pause>
"Login incorrect"
It doesn't matter if a password is set/not set, entered/not entered after the password prompt, or if 'Require From Same Extension' is set to Yes or No in SCCP Manager.
Additional / Optional Information:
- Voicemail works as expected for SIP clients.
- I have an older machine running chan_sccp Release: 4.3.4 develop - b0b3cdb and SCCP Manager 14.0.0.2 where voicemail works perfectly.
I believe the issue is related to CALLERID and AMPUSER not being set (lines 8 and 9 in sccp_not_working.txt in the above gist).
When I access voicemail from a SIP client (second file in the gist), these parameters are set.
Thanks for all of your hard work on this project!
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