User locked after few login attempts

Question

User locked after few login attempts

gik000 opened this issue 4 years ago · comments

How to unlock a user that has failed few login attempts?
Is there a way to do that?

certeraio · Answer 1 · Thu May 14 2020 00:07:22 GMT+0800 (China Standard Time)

The user should only be locked out for 5 minutes. Upon a successful login after a lockout (and after 5 minutes has elapsed since the last attempt), the attempt count and clock are reset.

If it's been more than 5 minutes and you still can't get in, please let me know. I'll double check things on my end and run through some tests to confirm.

gik000 · Answer 2 · Thu May 14 2020 16:03:26 GMT+0800 (China Standard Time)

Hi,

thanks for your answer.
I waited 5 minutes and the problem went away.

As improvement, I would suggest to implement a mechanism to unblock the users from command line.

Thanks

certeraio · Answer 3 · Fri May 15 2020 00:00:35 GMT+0800 (China Standard Time)

That sounds like a neat improvement, but not something I can tackle right now. I think the 5 minutes is pretty easy to work with and not terribly inconvenient. Should this become a bigger issue, let's re-open and we can discuss and prioritize again.