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card-io / card.io-Android-SDK

card.io provides fast, easy credit card scanning in mobile apps

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cardio not working on android tablet

namrata8092 opened this issue · comments

commented

General information

  • SDK/Library version:
  • Android Version and Device:

Issue description

I am trying to use cardIO library in my application. It works well on phone devices but when i tried same app on tablet, some of tablet, camera view is not opening up. Any clue.

Here are useful logs,

09-28 15:06:51.979 769-769/com.vzw.hss.myverizontabletlte D/ViewRootImpl@5552dd0[HomeActivity]: ViewPostImeInputStage processPointer 0
09-28 15:06:52.088 769-769/com.vzw.hss.myverizontabletlte D/ViewRootImpl@5552dd0[HomeActivity]: ViewPostImeInputStage processPointer 1
09-28 15:06:52.125 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: prepareScanner()
09-28 15:06:52.201 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: camera is connected
09-28 15:06:52.207 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: - parameters: android.hardware.Camera$Parameters@9545542
09-28 15:06:52.231 769-769/com.vzw.hss.myverizontabletlte D/SensorManager: registerListener :: 1, LSM6DS3 Accelerometer Sensor, 66667, 0,
09-28 15:06:52.231 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: resumeScanning(android.view.SurfaceView$4@33f77af)
09-28 15:06:52.231 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: - mCamera:android.hardware.Camera@1a17345
09-28 15:06:52.235 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: - preview format: 17
09-28 15:06:52.235 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: - bytes per pixel: 1
09-28 15:06:52.235 769-769/com.vzw.hss.myverizontabletlte V/CardScanner: - buffer size: 921600
09-28 15:06:52.237 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: setFlashOn: false
09-28 15:06:52.247 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: setFlashOn: false
09-28 15:06:52.256 769-769/com.vzw.hss.myverizontabletlte D/Torch: Torch OFF
09-28 15:06:52.257 769-769/com.vzw.hss.myverizontabletlte D/CardIOFragment: onOrientationChanged(270) calling setDeviceOrientation(3)
09-28 15:06:52.257 769-769/com.vzw.hss.myverizontabletlte D/OverlayView: setGuideAndRotation: Rect(0, 0 - 0, 0), 270
09-28 15:06:52.259 769-769/com.vzw.hss.myverizontabletlte D/fzv: onBackStack is called>>>>> 5 mPreviousFragment: null
09-28 15:06:52.260 769-769/com.vzw.hss.myverizontabletlte D/CardIOFragment: onOrientationChanged(0) calling setDeviceOrientation(1)
09-28 15:06:52.260 769-769/com.vzw.hss.myverizontabletlte D/OverlayView: setGuideAndRotation: Rect(0, 0 - 0, 0), 0
09-28 15:06:52.262 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:-2147482180) setMeasuredDimension(w:700, h:0)
09-28 15:06:52.262 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743292) setMeasuredDimension(w:700, h:1468)
09-28 15:06:52.262 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743292) setMeasuredDimension(w:700, h:1468)
09-28 15:06:52.263 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073742524) setMeasuredDimension(w:700, h:700)
09-28 15:06:52.264 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:-2147482308) setMeasuredDimension(w:700, h:0)
09-28 15:06:52.264 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743164) setMeasuredDimension(w:700, h:1340)
09-28 15:06:52.264 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743164) setMeasuredDimension(w:700, h:1340)
09-28 15:06:52.264 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073742524) setMeasuredDimension(w:700, h:700)
09-28 15:06:52.265 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:-2147482180) setMeasuredDimension(w:700, h:0)
09-28 15:06:52.265 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743292) setMeasuredDimension(w:700, h:1468)
09-28 15:06:52.266 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743292) setMeasuredDimension(w:700, h:1468)
09-28 15:06:52.266 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073742524) setMeasuredDimension(w:700, h:700)
09-28 15:06:52.266 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:-2147482308) setMeasuredDimension(w:700, h:0)
09-28 15:06:52.266 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743164) setMeasuredDimension(w:700, h:1340)
09-28 15:06:52.267 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073743164) setMeasuredDimension(w:700, h:1340)
09-28 15:06:52.267 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onMeasure(w:1073742524, h:1073742524) setMeasuredDimension(w:700, h:700)
--------- beginning of system
09-28 15:06:52.274 769-769/com.vzw.hss.myverizontabletlte D/ViewRootImpl@5552dd0[HomeActivity]: Relayout returned: oldFrame=[0,0][2048,1536] newFrame=[0,0][2048,1536] result=0x1 surface={isValid=true -1050222592} surfaceGenerationChanged=false
09-28 15:06:52.274 769-769/com.vzw.hss.myverizontabletlte D/Preview: Preview.onLayout()
09-28 15:06:52.289 769-769/com.vzw.hss.myverizontabletlte D/SurfaceView: Relayout returned: oldFrame=[0,0][0,0] newFrame=[994,372][1694,1072] result=0x7 surface={Surface(name=null)/@0x3eafec1 isValid=true -1050327040}
09-28 15:06:52.290 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: Preview.surfaceCreated()
09-28 15:06:52.290 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: surfaceFrame: Rect(0, 0 - 700, 700)
09-28 15:06:52.555 769-1284/com.vzw.hss.myverizontabletlte I/System.out: (HTTPLog)-Static: isSBSettingEnabled false
09-28 15:06:52.556 769-1284/com.vzw.hss.myverizontabletlte I/System.out: (HTTPLog)-Static: isSBSettingEnabled false
09-28 15:06:52.557 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: startPreview success
09-28 15:06:52.557 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: Preview.surfaceCreated(), surface is valid
09-28 15:06:52.558 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: Preview.surfaceChanged(holder?:true, f:4, w:700, h:700 )
09-28 15:06:52.583 769-769/com.vzw.hss.myverizontabletlte D/SurfaceView: Relayout returned: oldFrame=[994,372][1694,1072] newFrame=[994,372][1694,1072] result=0x1 surface={Surface(name=null)/@0x3eafec1 isValid=true -1087911936}
09-28 15:06:52.708 769-769/com.vzw.hss.myverizontabletlte D/CardScanner: mFirstPreviewFrame
09-28 15:06:52.709 769-769/com.vzw.hss.myverizontabletlte D/CardIOFragment: onFirstFrame(1)
09-28 15:06:52.709 769-769/com.vzw.hss.myverizontabletlte D/OverlayView: setGuideAndRotation: Rect(37, 202 - 662, 497), 0
09-28 15:06:52.709 769-769/com.vzw.hss.myverizontabletlte D/OverlayView: Rect(0, 0 - 700, 700), Point(80, 53), Rect(0, 0 - 700, 700), Point(80, 53)
09-28 15:06:53.281 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: clearFilter()
09-28 15:06:53.282 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: unregisterClipboardEventListener()
09-28 15:06:53.287 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: clearFilter()
09-28 15:06:53.287 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: unregisterClipboardEventListener()
09-28 15:06:53.289 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: clearFilter()
09-28 15:06:53.289 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: unregisterClipboardEventListener()
09-28 15:06:53.290 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: clearFilter()
09-28 15:06:53.290 769-769/com.vzw.hss.myverizontabletlte D/TextView: SYANI: Clipboard API is calling: unregisterClipboardEventListener()