Brief not working

Question

Brief not working

bostongarden opened this issue a year ago · comments

I have used brief for years and for the past 2 days it will not load anything. Just a blank page. Suggestions? I have version 2.6.1
Thanks!

Denis Lisov · Answer 1 · Tue May 30 2023 15:16:05 GMT+0800 (China Standard Time)

Hi, sorry for slow response.
By "blank page" do you mean the basic page (sidebar / buttons) is there, just no feeds?
Could you please check the developer console of the Brief tab (F12, "Console" tab) for error messages?

bostongarden · Answer 2 · Tue May 30 2023 17:15:15 GMT+0800 (China Standard Time)

The sidebar with 3 headers/llnks is there (refresh, organize, options) but the body of the sidebar is blank, and the buttons don't do anything. The main body is blank. Thanks, Dave

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On Tue, May 30, 2023 at 3:16 AM Denis Lisov ***@***.***> wrote: Hi, sorry for slow response. By "blank page" do you mean the basic page (sidebar / buttons) is there, just no feeds? Could you please check the developer console of the Brief tab (F12, "Console" tab) for error messages? — Reply to this email directly, view it on GitHub <#526 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AUL7DL2R3MKMS3RX3PBDXTDXIWNEBANCNFSM6AAAAAAYSTR7VQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

bostongarden · Answer 3 · Tue May 30 2023 17:23:11 GMT+0800 (China Standard Time)

I was able to get it to work again by exporting OPML from an old profile, and importing the OPML in the new profile. Would still be interested to know what happened and how to fix it if I did not have the old FF profile. The data seemed to be there in storage.js.migrated but would need to convert that to OPML format. Thanks, Dave

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On Tue, May 30, 2023 at 3:16 AM Denis Lisov ***@***.***> wrote: Hi, sorry for slow response. By "blank page" do you mean the basic page (sidebar / buttons) is there, just no feeds? Could you please check the developer console of the Brief tab (F12, "Console" tab) for error messages? — Reply to this email directly, view it on GitHub <#526 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AUL7DL2R3MKMS3RX3PBDXTDXIWNEBANCNFSM6AAAAAAYSTR7VQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

Denis Lisov · Answer 4 · Tue May 30 2023 17:43:04 GMT+0800 (China Standard Time)

I was able to get it to work again by exporting OPML from an old profile, and importing the OPML in the new profile.

Glad to hear it's fixed for you, although that sounds like you won't be able to look into the details of the problem.

Would still be interested to know what happened and how to fix it if I did not have the old FF profile.

Most likely IndexedDB storing the main Brief data broke in some way for some reason. Most likely a Firefox problem caused by something like unclean shutdown. There's not much Brief could do to fix this completely, but error reporting is definitely missing.

The data seemed to be there in storage.js.migrated but would need to convert that to OPML format.

This is likely an old and incomplete copy from the day Firefox migrated from one storage kind to another. Not sure when that happened off the top of my head.

bostongarden · Answer 5 · Tue May 30 2023 17:44:15 GMT+0800 (China Standard Time)

OK, thanks anyway. Best regards, Dave

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On Tue, May 30, 2023 at 5:43 AM Denis Lisov ***@***.***> wrote: I was able to get it to work again by exporting OPML from an old profile, and importing the OPML in the new profile. Glad to hear it's fixed for you, although that sounds like you won't be able to look into the details of the problem. Would still be interested to know what happened and how to fix it if I did not have the old FF profile. Most likely IndexedDB storing the main Brief data broke in some way for some reason. Most likely a Firefox problem caused by something like unclean shutdown. There's not much Brief could do to fix this completely, but error reporting is definitely missing. The data seemed to be there in storage.js.migrated but would need to convert that to OPML format. This is likely an old and incomplete copy from the day Firefox migrated from one storage kind to another. Not sure when that happened off the top of my head. — Reply to this email directly, view it on GitHub <#526 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AUL7DL7J2UKXVH5HQEPPCXTXIW6LFANCNFSM6AAAAAAYSTR7VQ> . You are receiving this because you authored the thread.Message ID: ***@***.***>

Denis Lisov · Answer 6 · Tue May 30 2023 17:45:51 GMT+0800 (China Standard Time)

Ok, closing the issue as the problem is gone now for you.