bambulab / BambuStudio

PC Software for BambuLab and other 3D printers

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Bambu PETG-HF Profiles not shown nor detected

floppyxyz opened this issue · comments

Bambu Studio Version

1.9.3.50

Where is the application from?

Bambu Lab Official website

OS version

Windows 10 & macOS Sonoma 14.5

Additional system information

No response

Printer

X1C

How to reproduce

Loaded Filament in Printer on A2 & A4.
Printer showed detection and correct Filament types & Colors.
When Bambu Studio was opened while loading filament, the printer shortly showed the correct filament type, but then changes to "?".

The Profiles in Bambu Studio listed no PETG-HF, either in Printer Settings nor in Filament Selection on "Prepare view".

Actual results

Windows:
IMG_2556
IMG_2557

MacOS:
image

Printer:
DC8F00F4-4DDE-4654-978C-DBAAA274BAB2 3

Expected results

Correct detection and usage of petg-hf profile for printing

Project file & Debug log uploads

BambuDebugPETG_HF.3mf.zip

Checklist of files to include

  • Log file
  • Project file

Mine is detects the filament type as petg but no color and after a seconds goes back to unknown. If i try to set manually in either Bambu studio or on the printer directly it will show it set for a few seconds and than update to the question mark (see video).

I have rebooted printer several times as well as BambuStudio even pulled all power from the printer for 30 seconds to see if that might help but same issue occurs. Frustrating that we cant even set it manually.

AMS: 00.00.06.44
X1-Carbon: 01.08.00.00
BambuStudio: 1.9.3.50

Windows 11 23H2

Screen.Recording.2024-07-24.140233.mp4

oddly enough as a work around i was able to set the filament and have it stay by setting it using the bambu handy app.

Similar issue... 1) The AMS does not automatically detect it... it comes in as a "?". I can manually change it to PETG-HF, but it is reverted to "?" when I try and sync in Bambu Studio.

I have the newest version of Bambu Studio - even uninstalled and reinstalled and there is no PETG-HF Profile anywhere...

FIXED: I have a 32" monitor. In Bambu Studio, in the very bottom right hand corner was a message that said "Config Update Available". Once I did that, it was in BS and worked! Thanks Reddit!

The same, PETG HF in AMS is not detected at all.
I can print if I add in manually.
BambuStudio 1.9.3.50

Look for a message somewhere in Bambu Studio which says, Configuration Update
. This will added PETG-HF to Bambu Studio.

Screenshot 2024-07-25 at 23 20 46

I am not receiving this message on Mac, is it not available there?

ive updated firmware, clicked on the config update button in lower right corner but it still reverts to ? even after setting it to petg-hf manually.
Gotta be a bug.