[Bug]: CWR: Failed to retrieve Cognito OpenId token: TypeError: Failed to fetch
ShawneeY opened this issue · comments
Which web client version did you detect this bug with?
v1.17.0
What environment (build systems, module system, and framework) did you detect this bug with?
Build: WebPack: 4.30.0
Module system: ESmodules
Framework: React 18.2.0
Is your web application a single page application (SPA) or multi page application (MPA)?
SPA
Please provide your web client configuration
{
"applicationId":"28bcd758-d73e-4dcc-819c-8b8c7b884f6f",
"applicationVersion":"1.0.0",
"applicationRegion":"us-east-1",
"config":{
"sessionSampleRate":1,
"sessionEventLimit":0,
"allowCookies":true,
"enableXRay":true,
"telemetries":[
"performance",
"errors",
"http"
],
"disableAutoPageView":true,
"guestRoleArn":"arn:aws:iam::436564937965:role/RUM-Monitor-us-east-1-436564937965-0146366218071-Unauth",
"identityPoolId":"us-east-1:24100b6d-6930-4ce8-97dd-85e02e091454",
"endpoint":"https://dataplane.rum.us-east-1.amazonaws.com"
}
}
Please describe the bug/issue
Seen intermediate errors happening every day(~150 error event per week with 100% sampling rate):
| event_details.message | CWR: Failed to retrieve Cognito OpenId token: TypeError: Failed to fetch |
|---|---|
| Error: CWR: Failed to retrieve Cognito OpenId token: TypeError: Failed to fetch at CognitoIdentityClient. (https://dcupkcmoyuvm5.cloudfront.net/vendor-433a82d03bb6cbd1d56a.js:62:40138) at step (https://dcupkcmoyuvm5.cloudfront.net/vendor-433a82d03bb6cbd1d56a.js:62:38657) at Object.throw (https://dcupkcmoyuvm5.cloudfront.net/vendor-433a82d03bb6cbd1d56a.js:62:38763) at rejected (https://dcupkcmoyuvm5.cloudfront.net/vendor-433a82d03bb6cbd1d56a.js:62:37449) |
Please help root cause ?
Are these errors being recorded as RUM JSErrors? If so, then there may be availability drops in the call to Cognito that eventually succeed on retries. After which, your web client is successfully able to call PutRumEvents.
I would recommend ignoring JSErrors that match this message pattern to cleanup your dashboards.
