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asgardex / asgardex-desktop

ASGARDEX desktop wallet and decentralized exchange for THORChain, 100% open-source

Home Page:https://www.asgardex.com

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Issue with Desktop Asgardex

martyree opened this issue · comments

commented

Issue description

When I open Asgardex I get an error message Ajaxerror: ajaxerror
Then when I go to my wallet, my Bitcoin, Thorchain, and Litecoin all have errors.
No amount of refreshing solves the errors.
I'm tempted to remove the wallet and restore with the newest version, but don't know what that would accomplish.
Ajaxerror
wallet error

Your Environment

  • ASGARDEX desktop version:
I think it is v0.3.1 that's what it says under Client Midguard Version

I don't know where else to look.

  • Operating system and version:
running Windows 11 Home

version 22H2

  • Transaction hash(es): I don't know what this is.
  • Wallet address(es):
commented

@martyree it would appear you are using an old version.
Please download the latest version from https://www.asgardex.com/installer or https://github.com/asgardex/asgardex-desktop/releases/tag/v1.21.4

commented

Could you please tell me if I'm supposed to remove my old wallet before I install a new one, or will it install over the old one?
Do I remove, install, and restore? Or just install over the old one? How exactly?
Thank you.

commented

Could you please tell me if I'm supposed to remove my old wallet before I install a new one, or will it install over the old one? Do I remove, install, and restore? Or just install over the old one? How exactly? Thank you.

I would try and install over the top first. If that doesn't work, remove and re-install.
Ensure you have a backup of your seed words before you do so.