Hue icons not always showing

Question

Hue icons not always showing

jeroen84s opened this issue 2 years ago · comments

Hue icons is not always showing when I open the Home Assistant app, or when I open HA in the chrome / edge browser. Sometimes refreshing solves the problem, but not always. Original HA icons works always correctly. Re-installation is not working

Tom · Answer 1 · Fri Nov 04 2022 21:18:22 GMT+0800 (China Standard Time)

i've the same issue !

m4d-maNu · Answer 2 · Mon Nov 21 2022 00:47:43 GMT+0800 (China Standard Time)

Same here, not always visible.

jaredgudnason · Answer 3 · Tue Jan 17 2023 00:36:27 GMT+0800 (China Standard Time)

also having this issue currently. Hue icons suddenly not showing / not listed in dropdown.
uninstalling and re-installing component via HACS not fixing issue.

René Sluiter · Answer 4 · Mon Jan 23 2023 15:46:11 GMT+0800 (China Standard Time)

same, need to refresh the page or ios app one or more times for the icons to reappear. bug in HA? Can't imagine this is actually related to a file thats just available in HA.

Andy Allsopp · Answer 5 · Mon Jan 23 2023 15:48:44 GMT+0800 (China Standard Time)

Will keep an eye on this. Could be a memory / browser thing where the library (which always grows in size as icons are added) starts to crash some part of memory management, but suspect this is more likely HA than hass-hue-icons related.

I've not seen it at all. Anyone have console output from a browser or client where they don't appear?

René Sluiter · Answer 6 · Wed Jan 25 2023 03:51:17 GMT+0800 (China Standard Time)

sorry for the n00b question but how do I create a console output out of chrome?

edit again:
pressing F12 I see this in my console:

Andy Allsopp · Answer 7 · Wed Jan 25 2023 03:53:51 GMT+0800 (China Standard Time)

No worries.

To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools.

You can also use Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).

You want the JavaScript console which should tell you (on refresh) what libraries loaded and any errors it encounters.

René Sluiter · Answer 8 · Wed Jan 25 2023 03:59:10 GMT+0800 (China Standard Time)

on refresh I see this in my console:

René Sluiter · Answer 9 · Wed Jan 25 2023 04:00:56 GMT+0800 (China Standard Time)

the mentioned chrome extension is a popup blocker so i whitelisted my ha url now. This however is not possible on iOS and the missing images happens in the companion app as well

Andy Allsopp · Answer 10 · Wed Jan 25 2023 04:09:15 GMT+0800 (China Standard Time)

Ok. Did you follow this bit of the installation instructions?

Add the following to your configuration.yaml, save and restart HA.

frontend:
  extra_module_url:
    - /hacsfiles/hass-hue-icons/hass-hue-icons.js

Pointing it at whatever install location is used?

René Sluiter · Answer 11 · Wed Jan 25 2023 04:30:54 GMT+0800 (China Standard Time)

Hmm no I didn’t. Thought hacs would do all the magic for me 😳😅. I’ll get back to you and I will add the mentioned lines to my ha configuration yaml

Andy Allsopp · Answer 12 · Wed Jan 25 2023 04:32:43 GMT+0800 (China Standard Time)

Cheers. To be fair, HACS does a splendid job on the magic, but it can only load scripts after HA is done. That can lead to resources being unregistered on the first call to them.

René Sluiter · Answer 13 · Wed Jan 25 2023 05:30:25 GMT+0800 (China Standard Time)

Strange though that a page refresh solves it for a while..

Jeroen · Answer 14 · Wed Jan 25 2023 15:46:16 GMT+0800 (China Standard Time)

For me it's not solved with the installation instructions. I add this rule few months ago in my configuration.yaml

frontend:
themes: !include_dir_merge_named themes
extra_module_url:
- /hacsfiles/hass-hue-icons/hass-hue-icons.js

Erik Larsson · Answer 15 · Sat Feb 11 2023 02:41:24 GMT+0800 (China Standard Time)

This happens mostly on the app for me. After a few restarts the icons shows up again.

Dennis · Answer 16 · Thu Feb 23 2023 13:52:03 GMT+0800 (China Standard Time)

Yeah I was a happy user of these too for months but lately they just don't load for me. Tried everything mentioned here and it's not working for me anymore. I'll start replacing them with the usual mdi icons instead and not worry about it.

Andy Allsopp · Answer 17 · Thu Feb 23 2023 16:01:53 GMT+0800 (China Standard Time)

This seems to be an intermittent issue for a small subsection of users, and to do with the way HA handles front end libraries.

I can't see an obvious fix for it from this side, other than to rework the entire library as an integration.

That would let us install it with great privilege and control, but means reworking pretty much all of it.

I'll think on this, as I don't want anyone to be without the icons they need.

René Sluiter · Answer 18 · Thu Feb 23 2023 17:23:56 GMT+0800 (China Standard Time)

I haven't had any issues since I installed it properly in the configuration.yaml (just providing info, don't mean to step on anyone's toes)

Andy Allsopp · Answer 19 · Thu Feb 23 2023 21:07:35 GMT+0800 (China Standard Time)

Thanks René,

That's really good to know.

Colorado Four Wheeler · Answer 20 · Sat Aug 26 2023 05:44:50 GMT+0800 (China Standard Time)

I've noticed this same behavior. I have several HACS icon sets installed and love the Hue icons, they really fit my need, but while they work fine on my desktop Chrome and Safari they don't work on my wall mounted tablets. I have a Fire 10HD and they just won't draw at all, but all my other HACS plugins work.