[BUG]: KekaExternalHelper does not even open
adrian-fro opened this issue · comments
Configuration
- Keka version: 1.1.3
- macOS version: 11.6.8
- intel MacBookPro produced in 2019 (latest before the M1 chips)
Describe the bug
unable to open KekaExternalHelper downloaded from your website (see screenshot)
To Reproduce
Steps to reproduce the behavior:
double-click in Finder on the freshly unzipped application
Expected behavior
well …
Screenshots
see attached
Additional context
Please let me know when the problem will have been solved.
I don’t see the screenshot.
Thank you for your swift answer.
Here is the screenshot:
Of course, the Helper is in the Applications folder.
Thank you,
Adrian
… On 2 Dec 2023, at 10:29, aONe ***@***.***> wrote:
I don’t see the screenshot.
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Adrian, the screenshot is still not in the issue. You can send it directly to info@keka.io.