Error While Launching launch_mapdl() function
B-Naveen-Kumar opened this issue · comments
🤓 Before submitting the issue
- I have visited the Troubleshooting section.
- I have searched among the existing issues.
- I am using a Python virtual environment.
- I am using the latest version of PyMAPDL and its dependencies (fully updated virtual environment). You can update them using
pip install --upgrade --upgrade-strategy eager ansys-mapdl-corein your activated virtual environment.
🔍 Description of the bug
Is anyone else having this problem?
🕵️ Steps To Reproduce
The log will automatically be formatted as Python code! No need to type backticks.💻 Which Operating System are you using?
Windows
🐍 Which Python version are you using?
3.12
💾 Which MAPDL version are you using?
2024R1
📝 PyMAPDL Report
Details
PyMAPDL Software and Environment Report
Packages Requirements
*********************
Core packages
-------------
ansys.mapdl.core : 0.68.3
numpy : 1.26.4
platformdirs : 4.2.2
scipy : 1.14.0
grpc : Package not found
ansys.api.mapdl.v0 : Package not found
ansys.mapdl.reader : 0.53.0
google.protobuf : Package not found
Optional packages
-----------------
matplotlib : 3.9.0
pyvista : 0.43.10
pyiges : 0.3.1
tqdm : 4.66.4
Ansys Installation
******************
Version Location
------------------
232 C:\Program Files\ANSYS Inc\v232
241 C:\Program Files\ANSYS Inc\v241
Ansys Environment Variables
***************************
ANSYS232_DIR C:\Program Files\ANSYS Inc\v232\ANSYS
ANSYS241_DIR C:\Program Files\ANSYS Inc\v241\ANSYS
ANSYSLIC_DIR C:\Program Files\ANSYS Inc\Shared Files\Licensing
ANSYSLMD_LICENSE_FILE 1055@
ANSYS_DPF_ACCEPT_LA Y
AWP_LOCALE231 en-us
AWP_LOCALE232 en-us
AWP_LOCALE241 en-us
AWP_ROOT232 C:\Program Files\ANSYS Inc\v232
AWP_ROOT241 C:\Program Files\ANSYS Inc\v241
CADOE_LIBDIR232 C:\Program Files\ANSYS Inc\v232\CommonFiles\Language\en-us
CADOE_LIBDIR241 C:\Program Files\ANSYS Inc\v241\CommonFiles\Language\en-us
📝 Installed packages
Details
aiohttp==3.9.5
aiosignal==1.3.1
ansys-api-mapdl==0.5.1
ansys-api-platform-instancemanagement==1.1.0
ansys-mapdl-core==0.68.3
ansys-mapdl-reader==0.53.0
ansys-math-core==0.1.5
ansys-platform-instancemanagement==1.1.2
ansys-tools-path==0.6.0
anyio==4.4.0
appdirs==1.4.4
argon2-cffi==23.1.0
argon2-cffi-bindings==21.2.0
arrow==1.3.0
asttokens==2.4.1
attrs==23.2.0
beautifulsoup4==4.12.3
bleach==6.1.0
certifi==2024.6.2
cffi==1.16.0
charset-normalizer==3.3.2
click==8.1.7
cmocean==4.0.3
colorama==0.4.6
colorcet==3.1.0
comm==0.2.2
contourpy==1.2.1
cycler==0.12.1
decorator==5.1.1
defusedxml==0.7.1
executing==2.0.1
fastjsonschema==2.20.0
fonttools==4.53.0
fqdn==1.5.1
frozenlist==1.4.1
geomdl==5.3.1
grpcio==1.64.1
idna==3.7
imageio==2.34.2
importlib_metadata==8.0.0
ipython==8.25.0
ipywidgets==8.1.3
isoduration==20.11.0
jedi==0.19.1
Jinja2==3.1.4
joblib==1.4.2
jsonpointer==3.0.0
jsonschema==4.22.0
jsonschema-specifications==2023.12.1
jupyter-events==0.10.0
jupyter_client==8.6.2
jupyter_core==5.7.2
jupyter_server==2.14.1
jupyter_server_proxy==4.2.0
jupyter_server_terminals==0.5.3
jupyterlab_pygments==0.3.0
jupyterlab_widgets==3.0.11
kiwisolver==1.4.5
markdown-it-py==3.0.0
MarkupSafe==2.1.5
matplotlib==3.9.0
matplotlib-inline==0.1.7
mdurl==0.1.2
meshio==5.3.5
mistune==3.0.2
more-itertools==10.3.0
msgpack==1.0.8
multidict==6.0.5
nbclient==0.10.0
nbconvert==7.16.4
nbformat==5.10.4
nest-asyncio==1.6.0
numpy==1.26.4
overrides==7.7.0
packaging==24.1
pandas==2.2.2
pandocfilters==1.5.1
parso==0.8.4
pillow==10.3.0
platformdirs==4.2.2
pooch==1.8.2
prometheus_client==0.20.0
prompt_toolkit==3.0.47
protobuf==3.20.3
psutil==6.0.0
pure-eval==0.2.2
pyansys-tools-versioning==0.5.0
pycparser==2.22
Pygments==2.18.0
pyiges==0.3.1
pyparsing==3.1.2
python-dateutil==2.9.0.post0
python-json-logger==2.0.7
pytz==2024.1
pyvista==0.43.10
pywin32==306
pywinpty==2.0.13
PyYAML==6.0.1
pyzmq==26.0.3
referencing==0.35.1
requests==2.32.3
rfc3339-validator==0.1.4
rfc3986-validator==0.1.1
rich==13.7.1
rpds-py==0.18.1
scikit-learn==1.5.0
scipy==1.14.0
scooby==0.10.0
Send2Trash==1.8.3
simpervisor==1.0.0
six==1.16.0
sniffio==1.3.1
soupsieve==2.5
stack-data==0.6.3
tabulate==0.9.0
terminado==0.18.1
threadpoolctl==3.5.0
tinycss2==1.3.0
tornado==6.4.1
tqdm==4.66.4
traitlets==5.14.3
trame==3.6.3
trame-client==3.2.0
trame-server==3.0.2
trame-vtk==2.8.9
trame-vuetify==2.6.0
types-python-dateutil==2.9.0.20240316
typing_extensions==4.12.2
tzdata==2024.1
uri-template==1.3.0
urllib3==2.2.2
vtk==9.3.0
wcwidth==0.2.13
webcolors==24.6.0
webencodings==0.5.1
websocket-client==1.8.0
widgetsnbextension==4.0.11
wslink==2.1.1
yarl==1.9.4
zipp==3.19.2
📝 Logger output file
Details
===============================================================================
NEW SESSION - 07/01/2024, 18:19:21
===============================================================================
LEVEL - INSTANCE NAME - MODULE - FUNCTION - MESSAGE
DEBUG - pymapdl_global - launcher - launch_mapdl - No IP address was supplied. Using the default IP address: 127.0.0.1
DEBUG - pymapdl_global - launcher - launch_mapdl - Using default port 50052
DEBUG - pymapdl_global - launcher - launch_mapdl - Using 'start_instance' equal to True
DEBUG - pymapdl_global - launcher - launch_mapdl - Using default executable.
DEBUG - pymapdl_global - launcher - launch_mapdl - Using default run location.
DEBUG - pymapdl_global - launcher - launch_mapdl - Created run location at C:\Users\Naveen\AppData\Local\Temp\ansys_jsakjjhpdu
DEBUG - pymapdl_global - launcher - launch_mapdl - Using run location at C:\Users\Naveen\AppData\Local\Temp\ansys_jsakjjhpdu
DEBUG - pymapdl_global - launcher - check_lock_file - Checking for lock file
DEBUG - pymapdl_global - launcher - launch_mapdl - Using mode grpc
DEBUG - pymapdl_global - launcher - launch_mapdl - Using additional switches .
DEBUG - pymapdl_global - launcher - launch_mapdl - Using start parameters {'exec_file': 'C:\\Program Files\\ANSYS Inc\\v241\\ansys\\bin\\winx64\\ansys241.exe', 'run_location': 'C:\\Users\\Naveen\\AppData\\Local\\Temp\\ansys_jsakjjhpdu', 'additional_switches': '', 'jobname': 'file', 'nproc': 2, 'print_com': False, 'ram': None, 'override': False, 'timeout': 45}
DEBUG - pymapdl_global - launcher - launch_mapdl - Checking license server.
DEBUG - pymapdl_global - launcher - launch_mapdl - Starting MAPDL
DEBUG - pymapdl_global - launcher - launch_grpc - Starting 'launch_mapdl'.
DEBUG - pymapdl_global - launcher - check_lock_file - Checking for lock file
DEBUG - pymapdl_global - launcher - launch_grpc - Writing temporary input file: .__tmp__.inp with 'FINISH' command.
DEBUG - pymapdl_global - launcher - launch_grpc - Starting MAPDL with command: "C:\Program Files\ANSYS Inc\v241\ansys\bin\winx64\ansys241.exe" -j file -np 2 -b -i .__tmp__.inp -o .__tmp__.out -port 50052 -grpc
INFO - pymapdl_global - launcher - launch_grpc - Running in 127.0.0.1:50052 the following command: '"C:\Program Files\ANSYS Inc\v241\ansys\bin\winx64\ansys241.exe" -j file -np 2 -b -i .__tmp__.inp -o .__tmp__.out -port 50052 -grpc'
DEBUG - pymapdl_global - launcher - launch_grpc - MAPDL starting in background.
DEBUG - pymapdl_global - launcher - launch_grpc - Generating queue object for stdout
DEBUG - pymapdl_global - launcher - launch_grpc - Checking process is alive
DEBUG - pymapdl_global - launcher - launch_grpc - Checking file error is created
DEBUG - pymapdl_global - launcher - launch_mapdl - Checking license server.
Thank you for opening this issue.
It seems to me you are having problems checking the license server. Please try:
mapdl = launch_mapdl(license_server_check=False)Let us know if that fix it.
Hi @B-Naveen-Kumar @germa89
The environment variables for 2023R1 are missing. You could add them manually as system variables, if you have admin rights, then again. Missing env vars makes me really want to double check that the installation is complete.
Mike
@B-Naveen-Kumar @germa89
Forgot to add that you could try pointing to one of the other versions instead. Maybe use:
exec_loc = r"C:\Program Files\ANSYS Inc\v241\ansys\bin\winx64\ANSYS241.exe"
mapdl = launch_mapdl(exec_file=exec_loc)mike
Interestingly OP's PyMAPDL is using v231 version, but there is no signs of v231 in the environment variables as @mikerife noted. But he hasn't specified any MAPDL version.
I think OP might had installed Ansys 2023R1, use it with PyMAPDL and uninstall it. Is that right @B-Naveen-Kumar ?
@B-Naveen-Kumar
Based on the latest Dev Forum post of yours; let's do a sanity check. Can you lauch MAPDL aaS manually? Open a dos command window. Change to a folder that you have permission to read/write. Then issue the command:
"C:\Program Files\ANSYS Inc\v241\ansys\bin\winx64\ANSYS241.EXE" -p ansys -smp -np 2 -grpc
This should pop open what looks like the mapdl interactive output window and show if MAPDL aaS started up. Send a screen shot if not.
mike
Thank you for opening this issue.
It seems to me you are having problems checking the license server. Please try:
mapdl = launch_mapdl(license_server_check=False)Let us know if that fix it.
Hi @germa89 ,
I am grateful for your help
This was the response
Hi @B-Naveen-Kumar @germa89 The environment variables for 2023R1 are missing. You could add them manually as system variables, if you have admin rights, then again. Missing env vars makes me really want to double check that the installation is complete. Mike
Sure @mikerife
Interestingly OP's PyMAPDL is using v231 version, but there is no signs of v231 in the environment variables as @mikerife noted. But he hasn't specified any MAPDL version.
I think OP might had installed Ansys 2023R1, use it with PyMAPDL and uninstall it. Is that right @B-Naveen-Kumar ?
Yes @germa89 , I do it
@B-Naveen-Kumar if you had Ansys 2023R1 installed, you used it with PyMAPDL and then remove it, then the configuration file should be updated.
Can you follow https://mapdl.docs.pyansys.com/version/stable/user_guide/troubleshoot.html#default-location-of-the-executable-file to update the MAPDL installation path?
@B-Naveen-Kumar Based on the latest Dev Forum post of yours; let's do a sanity check. Can you lauch MAPDL aaS manually? Open a dos command window. Change to a folder that you have permission to read/write. Then issue the command:
"C:\Program Files\ANSYS Inc\v241\ansys\bin\winx64\ANSYS241.EXE" -p ansys -smp -np 2 -grpc
This should pop open what looks like the mapdl interactive output window and show if MAPDL aaS started up. Send a screen shot if not. mike
@mikerife Unable to launch it manually
Here are the screenshots
After clicking Ok>
Yep, the installation seems uncomplete. Please reinstall Ansys 2024R1.
@germa89
Logger output file:
This is what its showing now. its running with 24R1
Yep, the installation seems uncomplete. Please reinstall Ansys 2024R1.
@germa89 Successfully reinstalled Ansys 2024R1. Still there was an issue in launching it.
@germa89 How do I retrive licdebug file here.?
It seems you might have license problems. Can you turn off the license check?
launch_mapdl( license_server_check=True)Also, can you check if you can launch MAPDL processes after the reinstallation?
Please follow: https://mapdl.docs.pyansys.com/version/stable/user_guide/troubleshoot.html#testing-mapdl-launching
Effectively, I want you to repeat these steps: #3221 (comment)
Let us know if you can, and if you cannot, copy/paste here the output of the terminal.
@germa89
Here the output:
Post, following previous steps also its not working @germa89
FYI: I used 23r2
