Code 500 Server Error
aljawaid opened this issue · comments
Actual behaviour
Sign in successfully, while retrieving kanboard data it is just a spinning circle then eventually error 500 Internal Server Error HTTP response 500
Can't use the app at all. I'm on a self-cert ssl but it worked before on both phones, now both phones do not work with the app.
Configuration
- Kandroid version: 0.5.6
- Theme (if you use one): Tried on Default and also KanboardCSS
- Device type, name and manufacturer: BlackBerry Android and Samsung S5
- Kanboard version: 1.0.45
same on 0.5.7 too...seems to sign in, but just non stop spinning circles and the finally code 50 error 500
Hi,
this message means that something went wrong at your server.
The logfiles on your server should provide more information.
92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:43 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 401 73 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 200 36 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 200 605 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 500 - "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 200 14945 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 200 1289 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)" 92.22.XXX.251 - - [17/Aug/2017:10:59:44 +0100] "POST /planner/jsonrpc.php HTTP/1.1" 200 342243 "-" "Dalvik/2.1.0 (Linux; U; Android 6.0.1; STV100-4 Build/MMB29M)"
Does that make any sense?
- My kanboard is installed as
domain.co.uk/planner
Hi,
your access.log shows some 401 (Authentication Error) and one 500 (General Server Error) status codes.
I think the error.log should provide more information on these.
hi. Thanks for developing an android app. Same issue here. On mobile now but can provide details later.
@andresth no information in my server error log files. Just tried and checked again. Just get a Code 50 error on Kandroid and the spinner stays spinning so just close the app as it becomes useless without login. Reinstalled on both mobiles too.
Finally this got solved
My server uses cPanel self-sign ssl and this seemed to be blocking the Kandroid app.
Setting the below in config.php solved it for me.
define('HTTP_VERIFY_SSL_CERTIFICATE', false);
Hope it helps others.