The "install" button is greyed out and won't allow me to click it when I tried to install an apk

Question

The "install" button is greyed out and won't allow me to click it when I tried to install an apk

norabelle101 opened this issue 2 years ago · comments

Hello,

I was able to successfully install WSA Pacman, but when I tried to install an apk and a pop-up appeared (I'm assuming to ask that I grant it permission to storage and the like), it won't allow me to click "install" because the button is greyed out. I'm not sure where I went wrong... Apologies for the inconvenience, and thank you for any help!

Please refer to this image:

bboehmei · Answer 1 · Mon Dec 12 2022 04:41:56 GMT+0800 (China Standard Time)

Turn on developer settings in windows. Search, settings, developer settings, developer mode > on.

Norabelle · Answer 2 · Mon Dec 12 2022 09:37:40 GMT+0800 (China Standard Time)

Turn on developer settings in windows. Search, settings, developer settings, developer mode > on.

Hello, I tried turning developer mode on and then even restarted my laptop. But the Install button is still greyed out...

alesimula · Answer 3 · Mon Dec 12 2022 16:32:05 GMT+0800 (China Standard Time)

@vanessabluellie is WSA turned on? it turns off by default when you are not using it (eg. you just started your PC and haven't opened any Android app, or it closes automatically after some minutes if all Android apps have been closed), you can turn WSA on by opening any Android app, there is also a button to to turn it on in the main WSA PacMan interface

When you see a green info box here (with the status "Connected") you should be able to press "Install"

BTW you can override the automatic Android shut-off from Windows Subsystem for Android Settings, but I don't recommend it as it is very resource-hungry

jojoyee · Answer 4 · Mon Dec 12 2022 16:45:20 GMT+0800 (China Standard Time)

Hello,

I was able to successfully install WSA Pacman, but when I tried to install an apk and a pop-up appeared (I'm assuming to ask that I grant it permission to storage and the like), it won't allow me to click "install" because the button is greyed out. I'm not sure where I went wrong... Apologies for the inconvenience, and thank you for any help!

Please refer to this image:

In Windows Subsystem for Androids settings, after setting Developer options on, click Manage developer settings, set USB debugging on and change Default USB connection to "File Transfer". This works for me.

alesimula · Answer 5 · Mon Dec 12 2022 16:49:43 GMT+0800 (China Standard Time)

@jojoyee Hmm, that should not affect it in any way; what happens when you change it back from "File Transfer" to the default one?

Norabelle · Answer 6 · Tue Dec 13 2022 17:37:19 GMT+0800 (China Standard Time)

by opening any Android app

@alesimula
WSA is turned off and I tried to press "Turn On" several times, but it would only say "Starting, please stand by" before almost immediately going back to "Arrested, WSA is turned off" :(

Norabelle · Answer 7 · Tue Dec 13 2022 17:38:36 GMT+0800 (China Standard Time)

Hello,
I was able to successfully install WSA Pacman, but when I tried to install an apk and a pop-up appeared (I'm assuming to ask that I grant it permission to storage and the like), it won't allow me to click "install" because the button is greyed out. I'm not sure where I went wrong... Apologies for the inconvenience, and thank you for any help!
Please refer to this image:

In Windows Subsystem for Androids settings, after setting Developer options on, click Manage developer settings, set USB debugging on and change Default USB connection to "File Transfer". This works for me.

@jojoyee
Actually about this, I went into Developer settings of the Windows Subsystem for Android and clicked on "Manage developer settings" so many times, but nothing ever popped up for me so I honestly can't change any of the developer settings at all...

Mathias Karner · Answer 8 · Thu Jan 26 2023 05:37:03 GMT+0800 (China Standard Time)

I had the same issue.
But when deactivating USB debugging and reactivating it again, I got a gray window prompting me to allow ADB debugging, showing the computer's RSA key fingerprint.
Allowing this fixed it for me. Unfortunately, the setting is enabled by default, but the USB debugging authorization doesn't seem to be given by default.

quartzbear · Answer 9 · Thu Jan 26 2023 07:40:59 GMT+0800 (China Standard Time)

But when deactivating USB debugging and reactivating it again, I got a gray window prompting me to allow ADB debugging, showing the computer's RSA key fingerprint.

This also worked for me. I had already installed one app, but when I tried to install another it wouldn't budge. Your solution worked like a charm.
Thanks

alesimula · Answer 10 · Sun Jan 29 2023 03:33:45 GMT+0800 (China Standard Time)

I have updated WSA PacMan to "solve" this issue.

Now it correctly reports the status as "unauthorized" instead of connected, giving a button to reconnect (might not work because of a WSA bug) and one to open developer settings, from which, as the dialog box explains, you have to turn "USB debugging" off and on again should the first button fail to show a prompt